Administrative Officer/ Ward Clerk - Day Procedure Unit

Monash Health exists to reimagine care, so that people can live their best lives. 

We provide safe and equitable care, for every stage of life, delivered with world-leading expertise and over 175 years of experience. 

As a leading academic health service, we're committed to providing tomorrow's care today by integrating research, teaching and training into everyday practice. 

Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network.

Are you currently part of the team at Monash Health? Use your network login to access the Monash Health Careers portal and discover all the job opportunities open to you, to support growing your career within the organisation.

About Us 

Day Procedure Centre runs across 2 levels (level 2 and level 3). Both support the theatre activity on each level with admissions and discharges from a variety of speciality units including include Urology, Ear, Nose and Throat, Breast, Gynaecology, Gynaecology Oncology, Breast Surgery, and Orthopaedics. The unit also supports a variety of inpatient and outpatient clinics and supports the wards on site by providing interim care for patients awaiting transfer to the ward areas or awaiting discharge transport. The Day Procedure team strives for excellence in providing quality of care within a friendly and supportive environment.  

About the Role  

The Day Procedure Unit provides inpatient and outpatient care to patients across a wide range of surgical and non-surgical specialties. We are seeking a highly motivated and organised individual with excellent customer service and clerical skills to join our friendly and supportive team.  

• Days of Work: Thursday and Friday (Closed Public Holidays) 

• Hours: 7:00 AM – 3:30 PM 

The successful applicant will demonstrate strong administrative abilities (sound knowledge of iPM, SMR and EMR), attention to detail and a commitment to providing outstanding service to patients and staff.  

About You 

The successful applicant will be responsible for: 

• The provision of efficient and effective clerical support to unit staff, patients and visitors. 

• Ensure appropriate standard of presentation and maintenance of reception area. 

• Maintaining the Monash Health visions and values. 

• Co-ordination of both inpatient and outpatient areas in relation to administrative support, inclusive of admissions, discharges and appointment planning. 

• Displaying competent technical skills and a professional attitude.  

Previous clerical experience required.

Our Culture and Values 

At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement. 

Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence. 

You’ll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do. 

We are Full Hearted, Open Minded and All In, enabling excellent service delivery and a positive candidate and employee experience every time. 

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards.