Food Services Supervisor - Moorabbin Hospital

Monash Health is a great place to work

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people’s homes.

To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.

Embark on a rewarding career and be part of a team where your dedication makes a difference in people’s lives.

About the Role:

The Supervisor/Menu Monitor is responsible for Moorabbin Food services and for the collection and accurate collation of manual and/or electronic Patient Menus in line with set guidelines, while ensuring that appropriate assistance is provided to the patients to make their menu selections in accordance with their prescribed diet code. The position will liaise with Nursing employees, Dieticians and Allied Health specialists to ensure appropriate nutrition and hydration is offered to all our health consumers. 

The Supervisor will provide a high quality, customer focussed service to internal and external customers at Moorabbin. Efficient communication and timely responses to requests for service are paramount for this position in delivering sustainable service delivery.

About Us:

 Our Support Services team provides a range of essential non-clinical services that help our hospitals run. We provide Food Services, Central Production Kitchen, patient support, porters, cleaning, linen, pest control, waste management, car parking, hygiene services and some retail services.

About You: 

 To ensure your success in this role you will bring the following demonstrated skills, experience and knowledge:

• Excellent verbal and written communication skills
• Excellent customer service skills to provide a personable approach to our patients and visitors at Monash Health
• A proactive approach and a team player
• Great attention to detail
• Ability to prioritise and complete tasks while working alone or as part of a cohesive team
• A high standard of demonstrated experience in customer service from a health care or hospitality environment

     Mandatory requirements of the role:

• Current Food Handlers Certificate- Level 1 (required)
• Food Handling Certificate (HLTFSE001)- Use hygienic practices for food safety (required)
• Comprehensive understanding of diet codes, texture modified foods and fluids, food allergies and intolerances (required)
• Established knowledge of Monash Health processes and procedures (required)
• Ability to undertake physical work including lifting, carrying and manual handling
• Basic to intermediate computer skills

In Return
•    We will provide you with a supportive working environment

•    You will provide an important service to the patients in our care
 

For a confidential discussion and to explore the opportunity further, Please call Imran Hanif on 0404005944

Position Description can be found here

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

To learn more about our organisation visit monashhealth.org

How to Apply

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’ 

Applications will be screened upon receipt and selection activity may commence prior to the closing date. Respectfully, applications from Recruitment Agencies will not be accepted.

Applications close: 28 April 2025