Administrative Officer - Day Surgery Unit

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   Administrative Officer – Day Surgery Unit

Step into a role where every interaction matters.

Join Monash Health and play a key role in delivering safe, efficient, and compassionate care within our Day Surgery Unit at Casey Hospital.

As the first point of contact for patients, families, and clinicians, you’ll create a welcoming and professional experience while ensuring the smooth coordination of day surgery administration.

“Behind every great healthcare service is exceptional support—and this is where you come in.”

About the role

This is a fast-paced, highly rewarding administrative role where no two days are the same. You’ll be at the centre of patient flow—supporting admissions, managing data, and ensuring everything runs seamlessly behind the scenes.

This is a Part Time Ongoing role working  Mondays & Tuesdays with start times either 0630 or 1000hrs working a total of 30.4 hrs per fortnight.

What you’ll be doing

In this role, you will:

• Provide a warm, professional front-of-house and phone experience for all patients and visitors
• Manage patient admissions, registrations, discharges, and theatre data within systems such as iPM and EMR
• Coordinate post-operative appointments, interpreter bookings, and transport arrangements
• Prepare and manage patient medical records, ensuring accuracy and confidentiality at all times
• Support the daily surgical theatre list and assist with reporting and data integrity
• Liaise with clinical staff, internal departments, and external providers to support patient care
• Assist with unit administration, including minute taking, roster updates, and general coordination
• Contribute to a safe, efficient, and patient-focused environment

About you

You’re a seasoned administrator who thrives in a busy healthcare setting—this is your bread and butter. You’re organised, proactive, and bring a calm, professional presence to every interaction.

You will bring:

• Experience in administration, reception, or clerical roles (healthcare highly regarded)
• Strong data entry accuracy and attention to detail
• Excellent communication and interpersonal skills
• Ability to multitask, prioritise, and work autonomously
• Confidence using systems such as iPM, EMR, SMR, Outlook, Word, and Excel
• A high level of professionalism, confidentiality, and discretion
• Flexibility to work 8–10 hour shifts (Monday–Friday, with occasional Saturdays)

Why join Monash Health?

At Monash Health, we are guided by our values:

• Full-hearted – kind, compassionate and brave
• Open-minded – curious, optimistic and innovative
• All in – committed, empowered and proactive

We offer:

• The opportunity to make a real impact on patient experience
• A supportive, collaborative team environment
• Ongoing learning and development opportunities
• The chance to be part of Victoria’s largest public health service

For a confidential discussion and to explore this opportunity further, please reach out to Daniel Avinash- Interim Nurse Manager | DSU Casey on 0413 763 585 

To view the Position Description click the link below

 #7266 Administrative Officer - Day Surgery Unit PD.pdf 

Our Culture and Values 

At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement. 

Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence. 

You’ll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do. 

We are Full Hearted, Open Minded and All In, enabling excellent service delivery and a positive candidate and employee experience every time. 

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards.  

Keen to Join Us? 

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’

Applications will be screened upon receipt and selection activity may commence prior to the closing date. 

Applications close: 22th April  2026