Administrative Officer - Emergency Medicine
Berwick, VIC, AU, 3806
Monash Health is a great place to work
Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people’s homes.
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About Us
Joining our team as an Emergency Administration Officer, your desire to help others especially in their urgent situations, will be well met by this job. You will be the first contact for many visitors to our 24 hour emergency area. You must create an excellent first impression of Monash Health by providing a friendly, courteous, and professional greeting to all visitors to the Emergency Department either by telephone or in person, and to support them in relation to the purpose for their contact and/or visit.
Along with other Administration tasks as they arise. 2 The Emergency Department Administrative Officer position is a key multi skilled role in registering, admitting, transferring, and discharging all patients who attend the Emergency Department. The role also provides administrative support to the medical and nursing staff and responding to patient enquiries within the Emergency Department
About You
Qualifications/registrations/licenses (italics indicate desirable):
- Completion of administration course
- Demonstrated experience in customer service
- Previous experience within the health industry
Technical skills/knowledge/experience:
- Advanced computer skills
- Excellent interpersonal and communication skills 4
- Knowledge of Medical Terminology
- Effective time management and prioritising skills
- Friendly and informative customer service
- Ability to work in a team environment and autonomously
- Adaptable to change with processes and technical systems
For a confidential discussion and to explore the opportunity further, please contact Josie Xanthis at Josephine.Xanthis@monashhealth.org.
Position Description can be found here
We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.
How to Apply
Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’
Applications will be screened upon receipt and selection activity may commence prior to the closing date.
Applications close: 15th December 2025