Site Administration Supervisor - Casey/ Pakenham Campus

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Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. 

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About Monash Imaging  

Monash Imaging incorporates services at Monash Medical Centre - Clayton; Monash Children’s Hospital Clayton; Victorian Heart Hospital, Dandenong Hospital, Dandenong; Casey Hospital, Berwick; Moorabbin Hospital, Bentleigh East; Kingston Centre, Cheltenham; Pakenham Health Centre (Women’s Imaging), Pakenham and two Dental sites at Cranbourne and Dandenong.  

Monash Imaging provides over 365,000 imaging examinations per year across all sites. Monash Imaging is a busy, multi-modality department providing diagnostic and therapeutic imaging services to the outer southeast region of Melbourne and West Gippsland for adult and paediatric patients. The environment offers patients and families a friendly atmosphere together with innovative technology to deliver the very best patient experience.  

Monash Imaging is seeking an enthusiastic Site Administrative Supervisor to join the Administration leadership team!

About the Role - Site Administration Supervisor (Full Time - Ongoing)  

Monash Imaging is a busy, multi-modality department providing diagnostic and therapeutic imaging services to the outer southeast region of Melbourne and West Gippsland for adult and paediatric patients offering patients and families a friendly atmosphere together with innovative technology to deliver the very best patient experience. As the Site Administration Supervisor, this integral leadership role, is responsible for organising and overseeing the day-to-day activities of Monash Health Imaging at a site level. Key to this role is ensuring compliance of administration processes and procedures to provide consistent outcomes for the delivery of imaging services. This is a leadership role, involves managing and mentoring a medium sized administrative team based mainly at Casey Hospital and Pakenham Health Centre. The Supervisor will need to ensure competencies are met and data entry is accurate, as well as co-ordinate the overall administration function, including implement service-wide initiatives and workflow procedures. 

Other key duties and responsibilities include: 

• Rostered in a service delivery position 

• Manage daily administration operational requirements 

• Maintain administration roster 

• Provide collaborative support to the Imaging Network Administration Manager and Site Chief MIT 

• Mentoring staff to assist learning 

• Conduct Performance enhancement of administration staff 

• Collaboration with senior administration leadership for staff recruitment for site 

About You 

As an experienced Administrative Supervisor, you are passionate, lead by example and take pride in working collaboratively across a multidisciplinary team to oversee the day-to-day activities of your team in the delivery of the best imaging and interventional radiology services for our community. To ensure your success in this role, you will have following demonstrated skills, experience and knowledge: 

• Nationally recognised qualification in administration and/or office management and/or office management and/or demonstrated experience in office management (preference Health-related industry). 

• Extensive vocational experience in office administration and/or office management 

• Outstanding communication skills to engage with, build and mentor and team 

• Ability to maintain confidentiality and privacy of patient information 

• Professional customer-oriented mindset 

• Exceptional attention to maintain financial accountability 

• Sound knowledge and use of computer skills including information systems, MS Office, specialised application and/or in-house systems 

• Demonstrated flexibility to adapt to changing situations readily 

• Strong team player attributes 

• Open to ongoing learning and share skills and knowledge with team 

• Inspiring leadership skills and motivation to ensure a positive team environment 

Ability to support and grow team to achieve industry and professional standards. 

For a confidential discussion and to explore the opportunity further, please email jaymie.smyth@monashhealth.org or phone 0427 759 301.

Position Description can be found here

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

How to Apply

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’

Applications will be screened upon receipt and selection activity may commence prior to the closing date. 

Applications close: 14 January 2025