Administrative Officer - Residential Services

Monash Health is a great place to work

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people’s homes.

To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.

Join Our Team at Monash Health ACAS! 

Are you passionate about making a difference in the lives of older people? Do you thrive in a fast-paced, dynamic team environment? If so, we want YOU! 

Monash Health Aged Care Assessment Service (ACAS) provides comprehensive, holistic assessments to support older people and younger individuals with age-related needs. We identify their strengths, resources, and challenges to create personalised, coordinated support plans focused on client goals and reablement. Our assessments determine eligibility for Commonwealth-funded care, including home care packages, restorative care, respite, residential care, and more. 

About the Role 

We’re on the lookout for an organised, proactive Administration Officer to become a vital part of our ACAS team. In this varied and fast-paced role, you’ll provide crucial administrative support, ensuring our program runs smoothly in line with Commonwealth, Victorian Department of Health, and Monash Health guidelines. As the first point of contact for our internal and external stakeholders — including consumers of the service — you’ll play a key role in delivering exceptional support and service. You’ll manage competing demands, maintain daily key performance indicators, and provide phone support to clients, families, healthcare workers, and the community. 

Why You’ll Love This Role:

• Be part of a collaborative and supportive team 

• Make a meaningful impact on people’s lives every day 

• Enjoy a varied and engaging role with plenty of opportunities to grow 

About You

What We’re Looking For:

• Strong organisational and multitasking skills 

• Excellent communication and interpersonal abilities 

• A proactive, team-oriented mindset 

• Passion for aged care and community support 

Ready to take the next step in your career and join a team that truly cares? Apply now and help us shape better care for older Australians! 

For a confidential discussion and to explore the opportunity further, please call Justine Little on (03) 9265 7888.

Position Description can be found here

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

How to Apply

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’

Applications will be screened upon receipt and selection activity may commence prior to the closing date. 

Applications close 20th March, 2025.