Consumer Peer Worker - EMAAP
Cheltenham, VIC, AU, 3192
Monash Health is a great place to work
Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people’s homes.
To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.
Join our team as a Level 3 Consumer Peer Worker on a ongoing full time or partime basis to work in our emergency department based in the Monash Medical Centre, Mental Health & AOD HUB.
About our Lived & Living Experience Workforce at Monash Health
Monash Health is one of the largest Lived and Living Experience Workforce employers in Victoria, encompassing both Consultants and Peer Workers. Our Peer Workforce, which includes both Consumer and Family/Carer Peer Workers, is integral to several of our inpatient units, community teams, emergency departments, and drug and alcohol services. We are dedicated to fostering a safe and supportive workplace, reinforced by strong professional leadership, reflective supervision, and opportunities for connection through co-reflection, employee forums, and ongoing professional development.
About the EMAAP Team & Mental Health/AOD HUB
The Consumer Peer Worker will work at Monash Medical Centre in the Mental Health /AOD Hub. The EMAAP team whom operate in the Mental Health /AOD Hub are committed to providing a service that acknowledges an individual’s strengths and abilities, and is welcoming, accessible, responsive, collaborative and safe. The teams seeks to develop positive relationships with people in crisis and deliver care and support that respects the individual’s rights, preserves their dignity, and promotes recovery and inclusion.
About the Role
The Consumer Peer Worker will provide support to consumers in the EMAAP Team at Clayton. As an integral and highly valued member of the EMAAP multidisciplinary team, Peer Workers draw on their own lived experience of mental ill health and recovery and use it with intent and purpose to support others. Peer Workers act as recovery champions, and practice within the Intentional Peer Support (IPS) values of mutual respect, shared experiences and collaboration. They seek to create authentic connections that foster personal growth and healing. As a non-clinical workforce Peer Workers complement the work of clinical staff without undertaking clinical duties.
The consumer peer worker will work on a rotating roster Monday through to Sunday, completing Morning shifts (0730 to 1600) and afternoon shifts (1330 to 2200).
About You
As a designated consumer lived experience role, you will have a declared personal experience of living with mental illness, and experience of the mental health system.
You possess a deep understanding of mental health challenges through your own lived experience and are passionate about supporting others. You have a genuine commitment to enhancing the lives of individuals with mental health difficulties and their carers. With a strong focus on inclusion, diversity, and person-centred care, you bring excellent communication and interpersonal skills to your work. Your enthusiasm, compassion, and ability to collaborate effectively within a multidisciplinary team set you apart. You are driven to pursue a meaningful and purposeful career, with a desire to grow as a lived experience health professional. As an experienced peer worker, you are dedicated to fostering reflective practice in collaboration with others.
What You Need
To ensure your success in this role you will demonstrate the following key skills, experience and knowledge (see attached Position Description for a complete list of requirements):
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Declared personal experience of living with mental illness.
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Ability to use your own lived experience to inspire hope in belief and recovery.
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Knowledge of peer work principles and the ability to support others from a mutual perspective.
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Completion of Intentional Peer Support (IPS) training.
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Completion of, or working towards, Certificate IV in Mental Health Peer Work or similar qualification.
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Minimum of 2 years’ experience working as a peer worker or equivalent role is desirable.
What the Lived & Living Experience Workforce at Monash Health offers:
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Comprehensive orientation and induction program.
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Up to 2 hours reflective supervision per month, plus group co-reflection spaces.
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Support and mentoring from Peer Work Leads.
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Higher Education Recognition Allowance.
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Funded Lived & Living Experience professional development and training opportunities.
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Quarterly Lived & Living Experience Workforce forums.
Monash Health employees enjoy a range of benefits including:
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Salary packaging options that increase your take-home pay.
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Comprehensive Health and Wellbeing program.
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Free flu vaccinations.
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Private health insurance at discounted rates.
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Health imaging services.
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For a confidential discussion and to explore the opportunity further, please call Benjamin Meiklem on 0409 451 160 or email Mathew Curson at Mathew.Curson@monashhealth.org.
Position Description can be found here
Position description attachment can be found here
We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.
How to Apply
Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’
Applications will be screened upon receipt and selection activity may commence prior to the closing date.
Applications close May 1st, 2025.