Health Records Team Leader - SMR Scanning & Outpatient Referral Portfolio
Cheltenham, VIC, AU, 3192
Monash Health is a great place to work
Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage.
To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.
About the Role
You will be working job sharing with another Team Leader who is working 3 days a week.
Shifts and hours required
Every Monday and Friday 3pm -9:30pm
Direct reports - 15-20 staff
Key responsiblities
- Supervise daily operations of the Scanning Centre including workflow and throughput, ensuring KPIs are maintained
- Staff management responsibilities, including but not limited to assisting Manager with recruitment, performance appraisals / Give me 5’s and conflict resolution, leave planning, UKG rostering etc.
- Responsible for daily work allocation, staff rostering, leave planning and UKG
- Escalation point for Scanning Centre staff, e.g. prepping and scanning queries, ROI requests
- Ensure all records are scanned and on SMR in a timely manner
- Monitor and report on scanning centre statistics and provide analysis on the data
- Process in coming work / documents from other departments (i.e. red bags, incoming mail etc.).
- Training of new and existing staff
- Undertake quality and audit activities as required
- Partake in administrative duties; write and review departmental procedures, service agreements, respond to SMR queries and ROI request, etc.
- Participation and management of projects as directed
- Cover periods of leave as required, acting for Scanning Centre Manager and covering other Team Leader positions within the department.
- Manage portfolio specific to duties statement (provided as a supplement to this PD)
- Recruitment
For a confidential discussion and to explore the opportunity further, please call Julie Yen Nguyen, Scanning Operations Manager on (03) 9554 8042.
Position Description can be found here
Portfolio duties statement can be found here
We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.
How to Apply
Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’
Applications will be screened upon receipt and selection activity may commence prior to the closing date.
Applications close 10 June, 2025