Administrative Officer - Aged Persons Mental Health
Clayton, VIC, AU, 3168
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Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people’s homes.
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About the Role
Join our team as an Administrative Officer on a full time basis, fixed term 11/11/24-31/1/25, On Biala Unit in the Kingston Centre, Cheltenham.
The Administration Officer is a key role within Biala, providing a customer focussed service to patients, their families and visitors. Working in a busy team based environment the Administration Officer provides efficient and effective clerical support to the clinical ward staff. The Administration Officer contributes to optimum patient care and actively contributes to the functioning of Biala.
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Committed to doing your best to achieve excellence in your work
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Enthusiastic, compassionate & able to work collaboratively
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Work within your scope of practice and escalate care or needs accordingly
About Us
Biala Unit is a 20 bed aged acute unit based at the Kingston Centre Cheltenham. Biala Unit provides acute care and treatment and intervention for those older people (65 years and over) with mental illness and behaviours associated with dementia that are not able to be managed either in their homes or in aged care. Biala Unit provides a multidisciplinary approach to the caring, treatment interventions, and support of those patients who are most vulnerable.
About You
To ensure your success in this role you will bring the following demonstrated skills, experience and knowledge:
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Role model excellence
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Be able to create an excellent first impression of Monash Health by greeting and directing patients and visitors in a pleasant and professional manner
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Screen and prioritise telephone calls and enquiries for the Unit/Ward
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Relay messages in an efficient and effective manner, including enquiries regarding patient condition to the appropriate clinician
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plus other duties in in the attached position description
In Return
Our employees enjoy a range of benefits including:
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Access to Monash Health in-house learning portals to further expand your acute clinical skills & knowledge base
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avenues to further develop your leadership & project management skill
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salary packaging options that increase your take-home pay
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a comprehensive Health and Wellbeing program
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free vaccinations
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private health insurance at discounted rates
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health imaging services
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+ more
For a confidential discussion and to explore the opportunity further, please call Maree Yalousi - Biala Nurse Manger on 0433 937 645.
Position description can be found here
We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.
How to Apply
Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’
Applications will be screened upon receipt and selection activity may commence prior to the closing date. Respectfully, applications from recruitment agencies will not be accepted.
Applications close February 5th, 2026.