Administrative Officer - Bank

About Monash Health 

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare for people at every life stage. With 25,500 employees, we provide care to south-eastern metropolitan Melbourne and rural Victoria from over 40 locations, via telehealth, within local communities and in people’s homes. 

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. 

At Monash Health we are relentless in our pursuit of excellence and work to our guiding principles and our five iCare values: Integrity, Compassion, Accountability, Respect, Excellence. 

About The Role 

Monash Health Bureau is seeking experienced casual Administrative Officers, Ward Clerks (Inpatient Wards and Emergency Departments), Personal Assistants and Executive Assistants to join our casual workforce across our various sites. With multiple locations across Melbourne’s South East, Monash offers administrative work with meaning, in your location of choice. 

All administrative roles work within busy team-based environments providing efficient and effective administrative support, contributing to consumer safety and care. 

Administrative Officer 

As an administrative officer at Monash, you’ll play a key role in supporting day to day operations across a variety of teams. A typical day will see you: 

• Preparing reports, minutes and agendas
• File/ data management
• Answering phones and email enquires with exceptional customer service skills
• Support unit administration (eg. processing invoices, supporting workforce allocation or working with basic data systems) 

With opportunities to grow your skills across different departments, these roles offer variety, learning and the chance to contribute to a service that makes a real impact. 

Ward Clerk 

Ward Clerks play a vital role within a Unit/Ward, ensuring accurate and up-to-date patient information management that directly contributes to safe, high-quality care. In your role as Ward Clerk, you will: 

• Undertake real-time management of consumer admissions, discharges, and transfers (wards and beds)
• Perform data entry and administrative duties that support the smooth operation of the Unit/Ward
• Provide customer-focused service to consumers, families, and visitors, while delivering efficient clerical support and administrative assistance to the multidisciplinary team
• Support clinical staff by managing administrative tasks and handling duties such as patient data entry, scheduling, and maintaining records 

Personal/ Executive Assistant 

In the role of Personal Assistant / Executive Assistant you will provide executive support, operational business support and human resource, finance and document management administration for the various areas within Monash Health. The major hospitals within Monash Health include: 

• Monash Medical Centre, Clayton
• Monash Children’s Hospital
• Dandenong Hospital
• Casey Hospital
• Moorabbin Hospital
• Kingston Centre
• Victorian Heart Hospital 

If this sounds like the role for you, please read the position descriptions attached. For more information on casual employment, please visit: Casual Employment Information Statement - Fair Work Ombudsman 

About You 

You have an administrative background with highly developed organisational skills, attention to detail and strong communication skills. 

Through your self-motivated and enthusiastic nature, you can adapt to changing priorities and targets while delivering exceptional customer service at all times. 

You are proactive and organised with the ability to work independently from workplans, and within policies/procedures/ guidelines. You work collaboratively in a team environment, and have excellent communication skills, communicating clearly and effectively with co-workers, stakeholders, senior management, patients and public. You accept accountability and responsibility for you own work and actions. 

What you need: 

• Minimum of 1 year proven experience as an Administration Officer (or similar- eg customer service, medical administration, workforce coordination- shift allocation/ rostering), Ward Clerk or Personal Assistant and/or Executive Assistant
• Proficient in Microsoft Office Suite
• Valid Drivers license
• Current Working With Children’s Check
• Current Police Check 

Why work for Monash Health?

• Salary packaging
• On-site Fitness Centre
• Car Parking on-site
• A comprehensive Employee Assistance Program (EAP).
• Discounts on Private Health Insurance, Banking and selected Dell products 

For a confidential discussion, please contact 9265 1789 and speak to a member of the recruitment team

Administrative Officer (Casual) Position Description can be found here

Ward Clerk Position Description can be found here

Administrative Officer (PA/EA) Position Description can be found here

How to Apply 

Download the Application Guide: Casual Admin Application Guide

Step 1: Download the Application Guidelines by clicking this link, and read the guideline carefully 

Step 2: Complete your application online using eHub by clicking ‘apply now’. email applications will not be considered. 

Step 3: Await contact. Applicants who are shortlisted will be contacted via phone. Applicants who are unsuccessful will be contacted via email. 

Offers of employment can only be made once all required probity checks have been completed. 

These may include: 

• reference checks;
• a clear Police Check conducted within the last three months;
• a current Victorian Employee Working with Children’s Check (or proof of payment for same); and
• Vaccination records where required 

A request to conduct probity checks does not guarantee that an offer of employment will be made. 

Offers of employment will only be made to candidates who can provide acceptable evidence that they meet full vaccination status. 

Applications will be screened upon receipt and selection activity may commence prior to the closing date. 

Applications close: Friday 13th June 2025.