Administrative Officer - Community
Clayton, VIC, AU, 3168
Monash Health exists to reimagine care, so that people can live their best lives.
We provide safe and equitable care, for every stage of life, delivered with world-leading expertise and over 175 years of experience.
As a leading academic health service, we're committed to providing tomorrow's care today by integrating research, teaching and training into everyday practice.
Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network.
To see first-hand what our colleagues think about working here, take a look at the following short videos monashhealth.org/careers.
Administration Officer - Community Assessment Response Team (CART)
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Across multiple sites Clayton, Dandenong, Doveton, Berwick, Pakenham, and Cranbourne
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The role is accountable for the effective and efficient day to day administrative operations across the CART program.
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Intensive /Proactive /Primary streams.
Embark on a rewarding career and be part of a team where your dedication makes a difference in people’s lives.
About the Role
Join our team as an Administration Officer on a full time / part-time basis 0800-1630 Monday to Friday, ongoing to work across multiple sites.
- We are looking for a talented Administration officer to support our CART Program this includes clinics (specialising in Chronic Disease) and Post Acute Care that supports the most vulnerable people in our community.
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This role is integral in supporting the client's experience with CART, operates from a person - centred care framework and aligns with the social model of health.
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Financial accountability for client services-accuracy entering client diaries, following up outstanding accounts, identify, resolve discrepancies with financial services and maintain accurate data processing to support reconciliation processes
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Audit KPI and data entry to ensure integrity of data submitted to Department of Health
About Us
The CART Intensive Support Team – Post Acute Care (PAC) provides short-term support to people recovering after a hospital or Emergency Department visit. Our goal is to help clients recover safely at home, regain independence, and connect with ongoing community services when needed.
PAC is part of the broader CART Intensive Support Team, which supports people living with chronic health conditions and/or complex psychosocial needs who frequently present to hospital or are at risk of hospitalisation. Through education, care coordination, and practical support, we empower clients to better manage their health, improve wellbeing, and reduce avoidable hospital admissions.
About You
You are a dynamic Administration Officer with a genuine passion and interest in this unique opportunity
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Proficient in a range of IT applications and able to adapt to new systems
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Strong customer service ethic
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Excellent interpersonal and organisational and time management skills with an ability to liaise professionally with people at all levels
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Excellent communication skills both written and verbal
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Able to work flexibly within a larger team and across multiple sites
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Dedicated to best practice and quality care and an advocate of Monash Health’s Strategic Guiding Principle
What You Need :
Essential:
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Proficient in Microsoft Office Suite
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Australian working rights
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Valid Driver's licence
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Current Working with Children’s Check
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Current Police Check
Desirable:
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Accounts support & record keeping experience
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Experience with Oracle fusion
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Relevant qualifications in Administration or Office Management
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Certificate in Medical Administration
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Previous Community Administration experience
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Knowledge of HMS/Harrison, SMR, IPM and EMR
In Return we offer:
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Access to Monash Health in-house learning portals to further expand your knowledge base
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Mentorship and career guidance
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A supportive learning environment
In addition, you will have access to benefits including salary packaging options that increase your take-home pay and a comprehensive Employee Assistance Program (EAP).
For a confidential discussion and to explore this opportunity further, please reach out to Team Leader Maritza Gutierrez 0406 316 920 or Sonya Wong Team Leader 0408 547 430
Position Description can be found here
Our Culture and Values
At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement.
Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence.
You’ll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do.
We are Full Hearted, Open Minded and All In, enabling excellent service delivery and a positive candidate and employee experience every time.
We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards.
How to Apply
Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’
Applications will be screened upon receipt and selection activity may commence prior to the closing date.
Applications close: 28 August, 2026