Administrative Officer - Critical Care Adult
Clayton, VIC, AU, 3168
Monash Health exists to reimagine care, so that people can live their best lives.
We provide safe and equitable care, for every stage of life, delivered with world-leading expertise and over 175 years of experience.
As a leading academic health service, we're committed to providing tomorrow's care today by integrating research, teaching and training into everyday practice.
Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network.
To see first-hand what our colleagues think about working here, take a look at the following short videos monashhealth.org/careers.
Multiple Opportunities (full-time OR part-time)
At Monash Health, we provide critical care across the lifespan to communities throughout Victoria's South East, supported by advanced technology, a complex case mix and some of the most skilled ICU clinicians in the state.
As our critical care services continue to grow, we are seeking Adminstration Officers/Ward Clerks to join our highly regarded ICU Unit on an 18-month fixed-term contract.
About the role
In this key administrative role, you will provide reception and clerical support within the ward, helping to ensure efficient patient flow and accurate management of patient information.
Key responsibilities include:
- Managing patient admissions, transfers and discharges
- Maintaining accurate patient records and data entry
- Providing reception and telephone support
- Assisting with ward administration and coordination activities
- Supporting the multidisciplinary team to deliver exceptional patient care
About You
You are an organised and customer-focused administrator who enjoys working in a fast-paced healthcare environment and takes pride in delivering outstanding service.
You'll bring:
- Previous administrative or clerical experience, ideally in healthcare
- Strong computer, organisational and data entry skills
- Excellent communication and customer service skills
- The ability to manage competing priorities and work effectively within a team
- A commitment to confidentiality, accuracy and professionalism
- Experience with patient administration systems and medical terminology (desirable)
Shifts range from Monday to Sunday, from 8am - 4:30pm. Please state your preference for full-time or part-time, along with your preferred days, in your cover letter.
For a confidential discussion and to explore this opportunity further, please reach out to Adrienne Pendrey, Nurse Manager ICU - MMC Clayton 0419 705 687.
Position Description can be found here
Our Culture and Values
At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement.
Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence.
You’ll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do.
We are Full Hearted, Open Minded and All In, enabling excellent service delivery and a positive candidate and employee experience every time.
We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards.
How to Apply
Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’
Applications will be screened upon receipt and selection activity may commence prior to the closing date.
Applications close: Monday 28th September