Administrative Officer - Elective Services

Monash Health exists to reimagine care, so that people can live their best lives. 

We provide safe and equitable care, for every stage of life, delivered with world-leading expertise and over 175 years of experience. 

As a leading academic health service, we're committed to providing tomorrow's care today by integrating research, teaching and training into everyday practice. 

Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network.

Are you currently part of the team at Monash Health? Use your network login to access the Monash Health Careers portal and discover all the job opportunities open to you, to support growing your career within the organisation.

Help shape the future of healthcare at Monash Health and embark on a rewarding career where your dedication makes a difference in people’s lives. 

About the Department/ Program 

The Planned Surgery Department is responsible for the administration of planned surgery for patients. Preadmission Services provides the clinical environment for preparing patients for their upcoming surgery.  

We have a wide range of Preadmission clinics servicing most surgical specialties with varying clinicians present in each session.  Patients are able to be assessed by Surgical Doctors, Anaesthetists, Medical Physicians, Pharmacists, Allied Health and Nursing disciplines.  Our purpose and expectation is that all patients who have a Preadmission appointment will be discharged as ready for surgery, and if not, an actionable plan is made to make the patient ready for surgery.  

About the Role 

Join our team as an Administrative Officer on a part time 32 hours per week, fixed term to 25th July 2027 basis to work across Monash Medical Centre Clayton and our dedicated building, the Integrated Perioperative Care Centre (IPCC) based in East Bentleigh.  In this role, you will be guided under the leadership of the Preadmission Nurse Manager and working with the broader Preadmission and Planned Surgery teams. 

The Administrative Officer in Preadmission Clinics plays a critical role in shaping the overall patient experience. They are responsible for the coordination and booking of clinics and contribute significantly during the clinic sessions to ensure smooth and efficient operations. Key result areas: 

• Opening clinic on time and welcoming patients and carers with courtesy and professionalism 

• Managing appointment referrals, scheduling and bookings appropriately and timely 

• Providing consistent, high quality administrative support to the team and manager 

• Monday to Friday shifts with fair and equitable rostering to MMC Clayton and IPCC 

About You 

To be successful in this healthcare role, you will bring the following demonstrated skills, experience, and attributes: 

• Previous experience in medical administration within a clinical environment (essential) 

• Demonstrated proficiency in Microsoft Office applications (essential) 

• Demonstrated proficiency in iPM, EMR (desirable) 

Why you will love working with us 

Ours is a connected team with strong shared values and an unwavering commitment to excellence. We are a highly skilled, collaborative, and welcoming team where the only limit in your career is you. Upon your appointment, we will provide you with:

• A supportive and cohesive team, working within a larger Planned Surgery team. 

• Professional development courses, seminars and mentoring. 

• Opportunities for you to use your experience in the role to inform and drive initiatives within the Preadmissions program. 

• Salary packaging. 

• Onsite Gym options and ability to join Fitness Passport - your pass to an extensive choice of fitness facilities.

Our Culture and Values 

At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement. 

Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence. 

You’ll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do. 

We are Full Hearted, Open Minded and All In, enabling excellent service delivery and a positive candidate and employee experience every time. 

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards.