Administrative Officer - Emergency Medicine

Monash Health is a great place to work

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people’s homes.

To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.

New Ward Clerk roles at Australia’s first Cardiac Emergency - follow your Heart to a career you’ll love. 

Monash Heart is a leading unified cross-site cardiology service of Monash Health located at Monash Medical Centre, Dandenong Hospital, Casey Hospital and at the newest premier site,Victorian Heart Hospital.  

The Victorian Heart Hospital is Australia’s first state-of-the-art, specialist cardiac facility, providing innovative, holistic and patient-centred care, committed to serving the needs of the community. As a standalone hospital, housing world-ranking Monash University and the Victorian Heart Institute, all on one campus, it combines world-class clinical care, research, education andtraining representing a powerful model of collaboration, innovation and excellence. The first of its kind in the Southern Hemisphere, the Victorian Heart Hospital provides tailored cardiovascular care for all Victorians,and specialised life-saving procedures for our community. It also sets a new international benchmark for cardiac hospital design in apurpose-built facility with access to landscaped spaces exuding calm and tranquillity, to enhance the patient experience and positivelyimpact clinical outcomes. 

Cardiac Emergency Australia’s’ first on-site Cardiac Emergency with a 24/7 cardiac registrar and unique specialised emergency model will facilitate timelyand effective patient care. As the only 22 bed capacity with embedded cardiology services and integrated model of care, it will providestate-of-the-art technology, including Point of Care Ultrasounds (POCUS) such as bedside Echocardiograms to deliver patient centredmodern emergency care with access to cardiac care specialists. 

Ward Clerks – Victorian Heart Hospital 

Our Ward Clerk positions are key to providing customer focused service to patients and their families. Working in a busy, team-basedenvironment, the Ward Clerk provides efficient and effective clerical support to the clinical ward staff and directly contributes to optimum patient care and the functioning of the unit. As the first point contact for our patients when they attend our unit, a welcoming manner with clear communication skills combined with empathy and patience is essential. As an ambassador of the Emergency Cardiac Team, the Ward Clerk is truly passionate about helping others, especially in a challenging situation, to deliver exceptional support toour patients and their families. 

New Part Time positions working across a 24/7 rotating roster commencing immediately. 

Availability to workacross a 24/7 rotating roster is required (AM: 0700-1500, PM: 1500-2300, MID PM: 1800-0200, ND: 2300-0700). 

About You 

As a talented and accomplished Ward Clerk, you will thrive working collaboratively within a truly welcoming and passionate cardiacemergency team. To ensure your success in this role, you will have following demonstrated skills, experience and knowledge: 

• Ability to record information accurately and in a timely manner including registering patient information, admissions, dischargesand booking interpreters and transport 

• Sound computer skills to undertake a variety of clerical tasks including Medicare billing for outpatient clinics 

• Excellent customer services skills and ability to remain calm and helpful in a challenging or changing environment. 

• Attention to detail coupled with ability to priority competing tasks and deadlines 

• Able to work autonomously as well as part of a wider multidisciplinary team 

• Availability to work across a 24/7 rotating roster across AM. PM and Night Shifts, Monday to Sunday required 

Monash Health’s world-leading cardiac facility featuring: 

• International winner of an Inde Award for the best design in the Health and Wellbeing Space 

• Architecturally designed sustainable building, filled with colour, natural light and space 

• Innovative, holistic model of cardiac care in the delivery of patient centred excellence 

• State-of-the-art technology and on-site education to facilitate world-leading research 

• We offer inclusion, equity, opportunity and a workplace where kindness matters 

• Salary packaging options, Health & Wellbeing program, Free flu vaccinations + more 

For a confidential discussion and to explore the opportunity further, please call Melathi Therese Dewasurendra, Clerical Team Leader on 0460 863 459.

Position Description can be found here

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

How to Apply

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’

Applications will be screened upon receipt and selection activity may commence prior to the closing date. 

Applications close: 08 November, 2024