Administrative Officer Lead - Amber Maternity Team
Clayton, VIC, AU, 3168
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About the Role
Join our team as an Administration Officer Lead in an ongoing opportunity based at Monash Women’s Amber Team at Monash Medical Centre, Clayton.
In this important role, you will provide excellent administrative, secretarial, and receptionist support for the day-to-day activities of the Amber Team. You will also provide clerical and organizational support for the sub-teams within Amber at Clayton, including high-quality customer service for patients presenting to the service.
There are a number of opportunities available as outlined below.
To ensure administration coverage to support the service, you would be required to work 8.5 hours across all of these opportunities.
- Shift (08:00-16:30)
Mon / Tues / Wed / Thurs / Fri and public holidays
- Shift (09:00-17:30)
Mon / Tues / Wed / Thurs / Fri
Full-time opportunities available.
If successful through the recruitment process, please confirm you are able to meet these shift requirements.
About Amber Team
We are a multi-unit team consisting of ADAPPT, Fetal Diagnostic Unit, Fetal Surveillance, and Maternal Fetal Medicine. The Amber Team runs maternity clinics and surveillance services 7 days a week. We provide a comprehensive range of maternity care and diagnostic services for the rapidly growing communities of Melbourne’s Southeast. We work in conjunction with our Sandringham, Casey, and Dandenong Women’s Health teams.
About You
You are a proactive and experienced healthcare administrator who enjoys working in a fast-paced environment. You have strong administrative and organizational skills and are accustomed to working in a hospital environment. You also have friendly and helpful customer service and communication skills. To ensure your success in this role, you will bring the following demonstrated skills, experience, and knowledge:
- Proven healthcare administration experience
- Familiarity with iPM, KRONOS, EMR, RIS/PACS, Oracle (advantageous)
- Ideally, you are familiar with the setup and function of an outpatient unit
- Friendly, customer service-driven individual with exceptional, effective communication skills
- Proactive, organized, and able to work autonomously and multitask in a busy environment
- Familiarity with medical terminology
- Experience with Medicare compliance and Billing
- Previous administrative experience in the specialty of Maternity is highly desirable
We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to the Monash Health values: full hearted, open minded, and all in.
For a confidential discussion and to explore this opportunity further, please reach out to Allison Fasken (Mon-Tue) & Nereda Hand (Wed-Fri), Midwife Managers on 0447 673 620 or 03 9594 5148
Position Description can be found here
Our Culture and Values
At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement.
Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence.
You’ll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do.
We are Full Hearted, Open Minded and All In, enabling excellent service delivery and a positive candidate and employee experience every time.
We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards.
How to Apply
Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’
Applications will be screened upon receipt and selection activity may commence prior to the closing date.
Applications close: Monday 21st September