Administrative Officer - Pediatric Inpatient Beds

Monash Health exists to reimagine care, so that people can live their best lives. 

We provide safe and equitable care, for every stage of life, delivered with world-leading expertise and over 175 years of experience. 

As a leading academic health service, we're committed to providing tomorrow's care today by integrating research, teaching and training into everyday practice. 

Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network.

Are you currently part of the team at Monash Health? Use your network login to access the Monash Health Careers portal and discover all the job opportunities open to you, to support growing your career within the organisation.

Embark on a rewarding career and be part of a team where your dedication makes a difference in people’s lives.  

About the Role  

Join our team as a Ward Clerk on a part-time ongoing basis working out of ward 3A Forest at Monash Children’s Hospital 2 day a week. 

We guarantee that no two days will be the same.  

We are seeking a highly motivated and enthusiastic ward clerk to join our dynamic team. You will be the first point of contact for patients and visitors both over the phone and face to face. On accepting this role, you will fast become an integral member of a cohesive team, working closely alongside nursing, medical and allied health staff as well as becoming a point of call for PSAs. You should have efficient computer skills including knowledge and experience of Monash Health administration systems. Punctuality and professional presentation are important. You will be required to communicate effectively with staff and take a proactive approach to your duties  

About Us  

At Monash Children's Hospital, we are dedicated to providing world-class, family-centred care for children and adolescents across Victoria and beyond. As one of Australia's leading paediatric hospitals, we offer a comprehensive range of services - from newborn intensive care to complex surgery and mental health support - all delivered by our team of compassionate, highly skilled professionals. Our state-of-the-art facilities, research-driven approach, and commitment to innovation ensure every child receives the best possible care, support, and hope for a brighter future.  

About You  

You are a proven Ward Clerk with excellent communication and interpersonal skills and a willingness to commit to team work and ongoing professional development that align with our programs, values and vision. To ensure your success in this role you will bring the following demonstrated skills, experience and knowledge:  

• Previous experience working as a Ward Clerk is essential   
• The ability to work in a dynamic, fast paced environment    
• Excellent customer services skills and ability to remain calm and helpful in a challenging or changing environment    
• Exceptional interpersonal and communication skills    
• Enthusiasm, compassion & the ability to work collaboratively with a multidisciplinary health team    
• Have a passion for and are able to learn new systems and processes quickly    
• Being a team player    
• A positive approach to a frequently changing environment    

In Return: 

• Access to Monash Health in-house learning portals to further expand your acute clinical skills & knowledge base   
• Access to our onsite gym    
• Salary packaging to increase your take-home pay    
• Access to onsite staff car parking     
• Access to the Employee Assistanc

Our Culture and Values 

At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement. 

Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence. 

You’ll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do. 

We are Full Hearted, Open Minded and All In, enabling excellent service delivery and a positive candidate and employee experience every time. 

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards.