Administrative Officer - Revenue Services VHH
Clayton, VIC, AU, 3168
Monash Health is a great place to work
Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage.
To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.
Join Monash Health – Victoria’s Largest Public Health Service!
Revenue Services Administration Officer
Be part of Australia’s first dedicated heart hospital and make a difference in patient care!
About the Role
We’re looking for a highly motivated Revenue Services Administration Officer to join our Cardiac Ambulatory Services team at the Victorian Heart Hospital (VHH). In this role, you’ll play a key part in ensuring smooth, accurate, and timely billing and revenue processes while providing exceptional customer service to patients, carers, and healthcare professionals.
As a critical team member, you’ll support the billing, invoicing, and Medicare processing for MBS outpatient clinics, cardiac tests, and procedures across multiple Monash Health sites. Your attention to detail, strong organisational skills, and ability to manage multiple tasks will help ensure a seamless experience for patients and the financial integrity of our services.
About You
You are a detail-oriented and customer-focused professional with experience in healthcare administration, billing, or revenue services. You thrive in a fast-paced environment and enjoy working collaboratively to improve processes and patient experiences.
Key skills & experience:
- Previous experience in healthcare administration, finance, or revenue services
- Knowledge of Medical Benefits Schedule (MBS) billing & compliance
- Strong customer service & communication skills
- Proficiency in hospital systems (e.g., EMR, iPM, HealthTrack) or willingness to learn
- Ability to prioritise tasks & meet deadlines
Desirable:
- Previous experience with accounts/finance
- Knowledge of Victorian public hospital billing policies
- Intermediate skills in Microsoft Office (Word, Excel, Outlook)
Why Join Us?
- Work in Australia’s first dedicated heart hospital
- Join a leading, multidisciplinary team in a world-class healthcare facility
- Ongoing training & professional development opportunities
- Supportive & collaborative team environment
For a confidential discussion and to explore the opportunity further, please call Janelle Finn, Director Clinical Operations Ambulatory Services on 0410 553 692.
Position Description can be found here.
We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.
How to Apply
Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’
Applications will be screened upon receipt and selection activity may commence prior to the closing date.
Applications close: 28th April 2025