Administrative Secretary - Monash Audiology (Part-time)
Clayton, VIC, AU, 3168
Monash Health exists to reimagine care, so that people can live their best lives.
We provide safe and equitable care, for every stage of life, delivered with world-leading expertise and over 175 years of experience.
As a leading academic health service, we're committed to providing tomorrow's care today by integrating research, teaching and training into everyday practice.
Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network.
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Location: Monash Medical Centre - Clayton & East Bentleigh sites
Employment Type: Part-time, ongoing 0.8 EFT (Job share applicants will be considered)
Please indicate in your cover letter if you wish to be considered for a job share arrangement
About Us
Monash Audiology provides comprehensive diagnostic audiological assessments for paediatric and adult patients across Monash Health sites in South Eastern Melbourne and Victoria. Our team is committed to delivering high-quality care and support to patients and their families.
About the role
We are seeking an enthusiastic and motivated Administrative Secretary to join our dynamic team. This role 4 days pw (0.8EFT - Mon, Tue, Thu, Fri) and is based at Monash Audiology, with 2 days at our Clayton site (Monday & Tuesday), and 2 days at our East Bentleigh site (Thursday & Friday), with occasional support across other Monash Health sites.
As an integral part of our service, you will provide administrative and clerical support to ensure smooth day-to-day operations. Your responsibilities will include:
- Scheduling patient appointments and managing arrivals/departures
- Updating patient details in the Patient Administration System (iPM)
- Handling telephone enquiries and preparing reports
- Processing orders via Oracle and assisting with general administrative tasks
- Supporting medical and administration staff as required
Healthcare administration is fast-paced, and our secretaries play a vital role in creating a welcoming and efficient environment for patients and families.
Key Selection Criteria
We are looking for a proactive, organised individual who can work autonomously and as part of a team. You will demonstrate:
- Previous experience in an administration environment
- Proficiency in Microsoft Word, Excel, and Windows applications
- Experience with iPM & SMR systems (highly desirable)
- Familiarity with Medilink Professional appointment system (desirable)
- Knowledge of Oracle and PBRC systems
- Excellent interpersonal and communication skills
- Strong organisational skills and ability to manage multiple tasks
- Fundamental medical terminology knowledge (desirable)
- Attention to detail and accuracy in clerical tasks
What We Offer
- Training and ongoing professional development
- Access to supervision and peer support
- Salary packaging options
- Inexpensive car parking
- On-site gym and childcare facilities at Clayton
- Staff social club with discounts on shopping and entertainment
Location
Monash Audiology operates across multiple Monash Health sites:
- Monash Medical Centre – Clayton
- Monash Children’s Hospital – Clayton
- Monash Medical Centre – Moorabbin
- Cranbourne Community Hospital
Applications close Wednesday 9th September.
For a confidential discussion and to explore this opportunity further, please reach out to:
Shaani Graves - Head of Audiology, Lynette Williams – Deputy Head of Audiology
Tel 9594 2663 9594 2428
Email:shaani.graves@monashhealth.org Lynette.williams@monashhealth.org
Position Description can be found here
Our Culture and Values
At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement.
Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence.
You’ll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do.
We are Full Hearted, Open Minded and All In, enabling excellent service delivery and a positive candidate and employee experience every time.
We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards.
How to Apply
Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’
Applications will be screened upon receipt and selection activity may commence prior to the closing date.
Applications close: Wednesday 9th September