Ambulatory Care Manager - Victorian Heart Hospital
Clayton, VIC, AU, 3168
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Lead innovation in heart care! Shape the future of ambulatory services at the Victorian Heart Hospital with Monash Health. Apply your vision today!
- Full time Monday to Friday Leadership role
- Champion innovative models of care to enhance access and patient outcomes.
- Lead a dedicated team and foster a culture of excellence and accountability.
About the Role
Monash Health is reimagining the way care is led and delivered. As part of our refreshed leadership structure, the Ambulatory Care Manager at the Victorian Heart Hospital (VHH) plays a pivotal role in leading and evolving our specialist outpatient services.
This significant role reports to the Operations Director/Director of Nursing (DON) VHH. If appointed, you will oversee all ambulatory services including specialist clinics, administration, billing, and booking functions. Specifically, you will:
- Lead the planning, delivery and evaluation of ambulatory services
- Develop and implement innovative models of care
- Build collaborative relationships with internal teams and external partners, including the Department of Health
- Drive performance, safety, and quality outcomes
- Manage resources, budgets, and workforce development
- Promote a culture of excellence, innovation, and person-centred care
This is a full-time, permanent position based on-site at VHH and operates during normal business hours, Monday to Friday. Some travel between Monash Health sites will be required and a current Driver’s Licence is a mandatory requirement for this role.
About You
Holding tertiary qualifications in nursing/midwifery, medicine, allied health or a health management related field, you can demonstrate previous success in a management role, leading teams and managing complex services.
You’re a strategic and innovative leader with a deep understanding of ambulatory care and a passion for improving access and outcomes. You build strong relationships, inspire collaboration, and drive continuous improvement. Guided by Monash Health’s values—integrity, compassion, accountability, respect, and excellence—you’re ready to help shape the future of ambulatory care at the Victorian Heart Hospital (VHH).
In return
Securing this role will provide a rare opportunity to lead the reform and operations of the ambulatory services within in the Victorian Heart Hospital. This reform will ensure that the Victorian community are provided with an efficient and effective service model.
For a confidential conversation, contact John Koutsoubos, Operations Director / DON VHH via phone on 0412 478 558 or at john.koutsoubos@monashhealth.org
Position Description can be found here
We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.
How to Apply
Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’
Monash Health employees impacted with a role change, who are employed under an Enterprise Agreement, will be given priority for interview for this role provided they fulfill the mandatory position requirements
Applications will be screened upon receipt and selection activity may commence prior to the closing date.
Applications close: Monday 24th November 2025