Care Coordinator Grade 2 - Emergency Department

Monash Health exists to reimagine care, so that people can live their best lives. 

We provide safe and equitable care, for every stage of life, delivered with world-leading expertise and over 175 years of experience. 

As a leading academic health service, we're committed to providing tomorrow's care today by integrating research, teaching and training into everyday practice. 

Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network. 

To see first-hand what our colleagues think about working here, take a look at the following short videos monashhealth.org/careers.

Help shape the future of healthcare at Monash Health and embark on a rewarding career where your dedication makes a difference in people’s lives.

About the Role: 

Join our team as a Care Coordinator Grade 2 and contribute to the dynamic, fast-paced environment of Monash Health’s Emergency Departments. This is a part-time, fixed-term opportunity (0.30 EFT / 22.8 hours per fortnight) available until June 2027.

This role requires availability to work at least one weekend per fortnight.

A fantastic opportunity for an enthusiastic, motivated and dynamic Allied Health professional (Grade 2 Occupational Therapist, Physiotherapist, Podiatrist, Social Worker or Speech Pathologist) to join the Emergency Department Care Coordination teams working within the 3 Monash Health Emergency Departments - Clayton, Dandenong and Casey (Berwick) as an ED Care Coordinator. 

Key responsibilities include: 

• Providing a high standard of client assessment, treatment and coordination of services to patients, to facilitate safe, effective, and person centred care   

• Providing assessments, treatments and interventions of an interdisciplinary nature in line with the competencies that have been developed for these roles   

• Participating in the development of a collaborative inter-professional team approach to achieve optimal patient care and outcomes   

• Actively challenging traditional models of care, with the aim of delivering effective clinical outcomes in the most efficient manner   

• Work with Team Leader, Allied Health staff and Emergency Department staff to ensure workload within the team is coordinated, prioritised and fairly distributed across the team and maximises operational effectiveness   

About You: 

To thrive in this role, you will bring the following: 

• Possess a strong patient-centred focus 

• Well-developed leadership and communication skills 

• Bring a range of clinical experience 

• Excellent problem-solving skills and a positive, can-do attitude 

• The ability to work autonomously is essential 

• Experience in working in acute healthcare is preferred 

• Previous experience working in an Emergency Department would be beneficial 

Mandatory Requirements: 

• A relevant tertiary qualification in the related Allied Health profession 

• Current unconditional AHPRA registration 

• Membership of relevant professional Association and relevant Special Interest Group(s) desired 

In Return: 

As a valued member of the Monash Health team, you’ll have access to a wide range of benefits designed to support your wellbeing, development, and career progression, including: 

• Salary packaging – increase your take-home pay with generous salary packaging options 

• Professional development – access to ongoing training, education, and leadership opportunities to support your career growth 

• Supportive team environment – work within a collaborative, multidisciplinary team that values innovation, compassion, and excellence 

• Employee wellbeing – benefit from a comprehensive Employee Assistance Program (EAP), staff wellbeing initiatives, and a strong focus on work-life balance 

• Career mobility – opportunities to work across Victoria’s largest public health service with a wide range of roles and career pathways 

• Diverse and inclusive workplace – join an organisation that celebrates and embraces diversity and fosters a culture of respect and belonging 

At Monash Health, you’ll be making a difference in the lives of individuals and communities while advancing your career in a leading healthcare organisation.

Our Culture and Values 

At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement. 

Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence. 

You’ll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do. 

We are Full Hearted, Open Minded and All In, enabling excellent service delivery and a positive candidate and employee experience every time. 

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards.