Clinical Administrator - Monash Health Fertility

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Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people’s homes.

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Join the Team at Monash Health Fertility – Administrative Officer

Are you passionate about delivering compassionate, patient-centred care? Do you thrive in a supportive, collaborative environment where your contribution truly makes a difference?

Monash Health is seeking a dedicated and professional team member to join our Fertility Service at Monash Women’s Clayton in a part-time role.

About the Role

As the welcoming face of our outpatient fertility clinic, you will play a vital role in supporting patients through an important and often emotional stage of their lives. Working within a caring and collaborative team, you will help ensure a seamless and positive patient experience.

This is a rewarding opportunity to contribute to a service providing comprehensive reproductive health care to the rapidly growing communities of Melbourne’s south-east.

Key Responsibilities of the role include:

• Warmly greet and assist patients with professionalism and empathy
• Schedule appointments and manage clinician calendars efficiently
• Answer phone calls and respond to enquiries with clarity and care
• Maintain accurate patient records using Monash systems
• Perform data entry and administrative tasks with high attention to detail
• Coordinate general office operations
• Provide administrative support to clinical staff

What We’re Looking For

To ensure success in the role, you can demonstrate the following:

• Strong interpersonal and communication skills
• Demonstrated experience in healthcare of patient facing administrative roles
• A caring, patient-focused approach
• Excellent organisational skills and the ability to multitask
• Proficiency in Outlook, Word, Excel and scheduling systems (or willingness to learn)
• Proven ability to maintain strict confidentiality and manage sensitive information
• Commitment to patient centred care

Not essential but highly regarded:

• Experience in fertility, women's health or specialist outpatient services
• Knowledge of public health systems and processes
• Experience across a large organisation such as Monash Health
• Certificate in Medical Administration or health Administration

Why Join Monash Health?

As an employee of Victoria’s largest public health organisation, you will enjoy:

• Salary packaging benefits
• Onsite subsidised staff parking
• Access to staff gym facilities
• Uniform provided
• Employee Assistance Program
• The opportunity to work in a respected, values-driven organisation

If you are looking for meaningful work in a supportive and compassionate environment, we would love to hear from you.

Be part of something truly life-changing at Monash Health Fertility.

For a confidential discussion and to explore the opportunity further, please call : Anna Cromie Nurse Unit Manager on 1300456806 or anna.cromie@monashhealth.org

Position Description can be found here

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

How to Apply

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’

Applications will be screened upon receipt and selection activity may commence prior to the closing date. 

Applications close: Monday 4th May, 2026