EMR Application Specialist

Job Requisition ID: 5754

Legal Entity: Monash Health

Location:

Clayton, VIC, AU, 3168

Employment Type: Full Time Fixed Term

Posting Date: 16 Sept 2025

Monash Health is a great place to work

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people’s homes.

To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.

About Us

The Monash Health EMR is supported by the Department of Digital Applications. This team supports the Business as Usual (BAU) operations of the EMR (including EMR maintenance/updates and new enhancements) and encompasses the idea of continuous improvement, using the EMR in new and innovative ways to achieve excellent care for patients and clinicians.

The Digital Applications team works to maintain and improve the large ecosystem of different applications, platforms, products and interfaces across Monash Health.

About the Role

The EMR Application Specialist is responsible for understanding the complexities, design, functionality and workflows of the Monash Health Specialist Clinics in EMR. This role will have a key responsibility for engaging with the business and ensuring that the EMR meets the needs of Monash Health staff.

Key result areas include Delivery of design, build, and maintenance to various digital solutions including Care Delivery, Medication Management, Registration and Core, Peri-Op, Ambulatory and Patient Portal, and Associated Technology.

They will also:

Support solution workflows and understand integration and impacts to other areas of EMR
Advice on interoperability and integration with key external systems
Support statutory reporting
Provide testing expertise for enhancements, issues, and maintenance of the EMR
Create documentation relating to the workflows, testing, support, and maintenance of the EMR
Provide consultation, expertise, advice, and leadership on necessary EMR system maintenance for compliance to Monash Health objectives, standards, policies, and procedures
Delivery of appropriate service levels for the EMR application to meet KPIs for support
Build and maintain productive networks with internal and external partners and the vendor community
Successful applicants will also provide support based on a team on call roster.

About You

Qualifications/Registrations/Skills/Experience (desirable):

3+ years experience in healthcare and/or digital health
Demonstrable experience in the use of digital healthcare systems
Bachelor degree in Computer Science, Information Technology or related field, or an equivalent combination of experience, education and training
Current registration with a relevant professional body

For a confidential discussion and to explore the opportunity further,Kalon Keelart on 0432 090 180.

Position Description can be found here

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

How to Apply

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’

Applications will be screened upon receipt and selection activity may commence prior to the closing date.

Applications close: 1 October 2025