Facilities Administration Officer

Monash Health exists to reimagine care, so that people can live their best lives. 

We provide safe and equitable care, for every stage of life, delivered with world-leading expertise and over 175 years of experience. 

As a leading academic health service, we're committed to providing tomorrow's care today by integrating research, teaching and training into everyday practice. 

Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network.

Are you currently part of the team at Monash Health? Use your network login to access the Monash Health Careers portal and discover all the job opportunities open to you, to support growing your career within the organisation.

Facilities Administration Officer 

Bring your organisational skills, customer service focus, and can-do attitude to a vital support role. 

Monash Health is looking for a highly organised and service-oriented Facilities Administration Officer to join our dynamic Facilities Management team. In this key support role, you’ll provide high-quality administrative assistance across multiple hospital sites, helping to ensure the smooth delivery of maintenance services that keep our health facilities running efficiently. 

This is a fantastic opportunity for someone with strong administrative experience, a collaborative mindset, and a genuine interest in facilities operations. 

This is a Full Time Position based at the Victorian Heart Hospital.

About the Role 

As a Facilities Administration Officer, you’ll play a central part in supporting work order coordination, contractor administration, purchase requests, and general team operations across various Monash Health locations. This is a flexible and fast-paced role that requires excellent attention to detail and the ability to juggle multiple administrative responsibilities while maintaining a customer-focused approach. 

Key responsibilities include: 

• Serve as the first point of contact for facilities-related queries from contractors, staff, and visitors 

• Manage and triage work requests using the Computerized Maintenance Management System (CMMS) (training provided) 

• Assist with creating purchase requisitions, tracking invoices, and supporting financial admin tasks 

• Coordinate contractor access, including parking, ID cards, and key allocation 

• Provide day-to-day administrative support to the Facilities Management team across multiple sites 

• Maintain accurate site utility records, consumables procurement 

• Support document management, meeting coordination, and team communications 

• Provide flexible support across various Monash Health locations,remotely as needed 

About You 

You are a proactive administrator who thrives in busy, people-focused environments. With a strong customer service mindset, you enjoy being a go-to person and have the confidence to support multiple teams and systems. You’re adaptable, dependable, and eager to learn. 

You’ll also bring: 

• Previous experience in facilities administration or a similar administrative role 

• Strong organisational, multitasking, and time-management skills 

• Excellent communication and interpersonal abilities 

• High level of attention to detail and accuracy 

• Ability to work both independently and collaboratively in a multi-site environment 

• Familiarity with CMMS or electronic requisition systems (desirable – training provided) 

• Experience with contractor induction systems and basic FM compliance knowledge (desirable) 

• A willingness to undertake training in relevant systems and processes 

Why Join Monash Health? 

At Monash Health, we provide care across the entire lifespan and work in partnership with communities to meet the needs of a rapidly growing population. As Victoria’s largest public health service, we offer excellent career opportunities and the chance to work in a team that supports safe, efficient, and patient-centred environments. 

We offer: 

• A varied and fast-paced role in a supportive and inclusive team 

• Development and training opportunities in facilities systems and operations 

• Access to salary packaging and Monash Health employee benefits 

• Monthly rostered day off 

Join us and help keep our hospitals safe, functional, and efficient. 

Our Culture and Values 

At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement. 

Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence. 

You’ll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do. 

We are Full Hearted, Open Minded and All In, enabling excellent service delivery and a positive candidate and employee experience every time. 

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards.