Food Services Assistant - Support Services

Monash Health is a great place to work

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people’s homes.

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To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.

Embark on a rewarding career and be part of a team where your dedication makes a difference in people’s lives.

About the Role:

Join our team as a Food Services Assistant (FSA) on a part time basis to work at the Victorian Heart Hospital based in Clayton.

Being part of the Support Services team and reporting to the Food Services Supervisor, FSA’s play a vital role in providing high-quality meal services to patients and supporting overall patient nutrition.FSA’s are responsible for the preparation and delivery of meals, maintaining of food service areas, all whilst ensuring patient’s dietary needs are met accurately and efficiently. FSA’s contribute to patient care by ensuring meals are delivered on time, safely, accurately and in line with Monash Health’s values.

Key responsibilities include (but not limited to):

• Distributing and collecting meals to and from service areas
• Preparing meals in line with production and clinical needs, including special functions
• Maintaining clean and safe food preparation and service areas.
• Operating dishwashers and other food service equipment safely and efficiently
• Restocking pantries and trolleys; whilst maintaining food stock levels as required
• Completing all food safety and cleaning documentation accurately and in a timely manner

We currently have the following opportunities available:

Roster 1 – 28 hrs per fortnight

Week 1:

Tuesday 0700-1430 (7hrs)

Wednesday 0700-1430 (7hrs)

Week 2:

Wednesday 0700-1430 (7hrs)

Saturday 0700-1430 (7hrs)

Roster 2 – 17.5 hrs per fortnight

Week 1:

Wednesday 0700-1430 (7hrs)

Friday 0700-1430 (7hrs)

Saturday 0700-1430 (7hrs)

Week 2:

Tuesday 0700-1430 (7hrs)

Wednesday 0700-1430 (7hrs)

 Roster 3 – 15 hrs per fortnight

Week 1:

Thursday 1400-2030 (6hrs)

Friday 1400-2030 (6hrs)

Saturday 1400-2030 (6hrs)

Week 2:

Thursday 1400-2030 (6hrs)

Friday 1400-2030 (6hrs)

Roster 4 – 18 hrs per fortnight

Week 1:

Monday 1400-2030 (6hrs)

Tuesday 1400-2030 (6hrs)

Thursday 1400-2030 (6hrs)

Week 2:

Monday 1400-2030 (6hrs)

Tuesday 1400-2030 (6hrs)

Thursday 1400-2030 (6hrs)

About You: 

To ensure your success in this role, you will bring experience in food services within a hospital, aged care, or hospitality setting with strong demonstrated knowledge of food safety standards and hygiene standards. You have a passion for patient care and nutrition, ensuring patients are treated with respect and empathy. You are a reliable and punctual team member with great verbal and written communication skills; and intermediate computer skills. Whether you work independently or as part of a team; you always follow manual handling, safety protocols, and procedural instructions. It would be an advantage if you also have comprehensive understanding of diet codes, texture modified foods and fluids, food allergies and intolerances.

You are also required to hold basic food safety qualification in food handing:

HLTFSE001: Follow basic food safety practices or SITXFSA001: Use hygienic practices for food safety

In Return:

 
As an FSA, you will play a vital role in supporting patient care while working within a supportive and inclusive team culture. Monash Health offers ongoing opportunities for professional development and leadership training. FSAs benefit from job stability within Victoria’s largest public health service, along with clear career pathways across support services. As a Monash Health employee you will enjoy a variety of benefits, such as:

• Salary packaging options to increase your take-home pay
• Novated leasing for vehicle options
• Full-time employees accrue 5 week’s annual leave (pro rata for part-time employees)
• Free annual flu vaccinations
• Uniform and laundry allowance

About Us:

Our Food Services Team plays a vital role in supporting Monash Health’s mission to provide safe, high-quality food to patients. We are a diverse and dedicated group committed to food safety, maintaining hygiene and resident health and wellbeing.

About Victorian Heart Hospital:

 
Australia’s first dedicated cardiac hospital, located in Clayton at Monash University’s Clayton campus. It offers world-class cardiovascular care, research, and education, with advanced facilities for cardiac procedures, imaging, and specialist treatment.

Working as part of the Food Services team at Victorian Heart Hospital Hospital, the main focus for a Food Services Assistant is on delivering an exceptional patient meal experience and willing to work within the values of Monash Health. The Food Service Assistant will be committed to work in a team environment with the ability to prioritise your tasks to prepare and provide meals, and delivering outstanding customer services.

• Cleaning within a food services environment that complies with Food Safety Guidelines 
• Deliver, distribute and collect meal trays from patients 
• Dish washing

Explore the impact of our Food Services team with Kadeesha McKindley, Menu Monitor and Menu Administrator, as she showcases the importance of delivering high-quality meals at Monash Health. 

Our Central Production Kitchen is the largest of its kind in Victoria, producing meals for several health services across the state. 

Watch now to see how you can make a difference in patients’ recovery through nutritious meals. 

For a confidential discussion and to explore the opportunity further, please call Amanda DePrinse on 03 7511 1493.

Position Description can be found here

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

How to Apply

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’

Applications will be screened upon receipt and selection activity may commence prior to the closing date. 

Applications close: 16 February 2026