General Services Supervisor - Support Services

Monash Health is a great place to work

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people’s homes.

To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.

General Services Supervisor - Monash Medical Centre, Clayton

Embark on a rewarding career and be part of a team where your dedication makes a difference in people’s lives.

About the Role

Monash Health’s Support Services have an exciting opportunity within our General Services leadership team at Monash Medical Centre.  This role is perfect for those with dynamic leadership skills and a positive attitude with a passion for being part of a collaborative patient-focused team. Fantastic opportunity for a General Services Supervisor to make their mark and lead a team of passionate and highly dedicated Patient Service Assistants (PSA) and Environmental Service Assistants (ESA). Reporting to the General Services Manager, this role also includes driving excellence across linen, pest control, washroom, and waste services to ensure operational objectives are met. As a valued and respected team member, you will be welcomed by a truly supportive and inspiring leadership team who encourage upskilling, growth and career development. 

In this role, you will be rostered to work the following shifts each week: 

• Monday to Friday 5:30am and 6:30am starts (76 hour per fortnight with an ADO)

Key responsibilities of General Services Supervisor include but not limited to:  

• Lead and mentor a team of general services talent 

• Actively contribute to a positive team culture 

• Roster management 

• Achieve accreditation for areas of responsibility 

• Meet service key performance indicators 

• Deliver high-quality customer focused services 

• Manage site-wide cleaning, waste, linen and patient movement requests  

About Us

Support Services is responsible for the provision of non-clinical services that includes food services, patient support, porters, cleaning, linen, pest control, central production kitchen, waste management, car parking, hygiene services and some retail services.

About You

To ensure your success in this role, you will have following demonstrated skills, experience and knowledge: 

• Demonstrated leadership skills to supervise and mentor a team is essential 

• Sound computer/digital skills required with roster management and Kronos knowledge desirable 

• Agility in multi-tasking and prioritising 

• Ensure high standard of cleaning, infection prevention best practice and cleaning requirements 

• Understanding of Victorian Public Hospital Cleaning Standards 

• Able to undertake physical work including lifting, carrying and manual handling 

• Excellent communication skills and able to implement written instructions and company procedures  

• Understanding of patient identification procedures  

• High standard of integrity and confidentiality required at all times 

For a confidential discussion and to explore this opportunity further, please contact Alan Kurrle, General Services Manager on 0438 512 516.

For the Position Description, please click here!

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

To learn more about our organisation visit monashhealth.org

How to Apply

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’ 

Applications will be screened upon receipt and selection activity may commence prior to the closing date. Respectfully, applications from Recruitment Agencies will not be accepted.

Applications close on 25 June 2024.