Holding Position - Administrative Officer - Respiratory

Monash Health is a great place to work

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. 

To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.

About the Role:

• The main focus of the Administration Clerk is to co-ordinate patient flow throughout the Specialist Consulting Clinics and to provide high quality customer service, including sensitivity when dealing with clients
• It is the responsibility of the Administration Clerk to provide administrative and clerical services in order to ensure effective & efficient administration operations
• The Administration clerk reports to the Administration Manager and is responsible for undertaking clerical functions within the Specialist Consulting Clinics

About Monash Health

Monash Health is the largest public health service in Victoria, We are proud to provide health care to one quarter of Melbourne’s population, across the entire lifespan from newborn and children, to adults, the elderly, their families and carers. More than 18,000 employees work at over 40 care locations across south east Melbourne, including Monash Medical Centre, Monash Children's Hospital, Moorabbin Hospital, Dandenong Hospital, Casey Hospital, Kingstone Centre, Cranbourne Centre and an extensive network of rehabilitation, aged care, community health and mental health facilities.

About You

• Excellent Customer Service skills, with a focus on being receptive to patient needs
• Experience working within a Customer Service Environment
• Display a commitment to ongoing professional development
• Demonstrated ability to develop and meet operational objectives
• Demonstrated ability to work in a dynamic, constantly changing environment and manage competing demands
• Effective time management skills
• Previous experience with iPM (Patient Management System) is essential
• Previous experience working in a Specialist Consulting Clinic is valued

What We Offer

• access to Monash Health in-house learning portals to further expand your acute clinical skills & knowledge base
• mentorship & career guidance
• support to attend relevant forums & conferences
• a supportive learning environment, should you wish to undertake

In addition, you will have access to benefits including salary packaging to increase your take-home pay, access to onsite staff car parking and gym, uniform and the Employee Assistance Program (EAP).

For a confidential discussion and to explore the opportunity further, Karen Newman on 9594 2971.

Position Description can be found here

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

How to Apply

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’

Applications will be screened upon receipt and selection activity may commence prior to the closing date. 

Applications close: 19 November 2025