IT Operations Project Co Ordinator

Monash Health is a great place to work

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people’s homes.

To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.

About the Role

To assist with the coordination of Information Technology department BAU works and projects, the Information Technology department are recruiting for a motivated team coordinator. The position is a full time 12-month contract within the Information Technology department operating primarily from the Monash Health Clayton site.

The position requires a can-do attitude and strong coordination and organizational skills.

The successful applicant will be expected to prepare and present regular progress updates to appropriate Management channels.

Key result areas

Key Responsibilities for the position are as follows:

• Prepare and coordinate Authority to Commence Work Permits (ACWPs).
• Prepare IT Change Request documentation and notification.
• Coordinate and liaise with internal and external vendors in support of BAU and IT projects.
• Reporting on the project progress and creating project status reports for Information Technology management and stakeholders.
• Schedule stakeholder meetings and facilitating communication between internal and external stakeholders.
• Perform a variety of administrative tasks to support the department, such as working with impacted employees to clearly document the nature of services impacted, duration and expected workarounds.
• Support the Technologists implementing changes associated with the projects by assisting with communications between the various parties during the project works.
• Provide information and regular support to stakeholders.
• Ensure all parts of an assigned project are processed, organized, and progressing according to pre-determined timelines and key deliverable dates.

About you

Qualifications/registrations/licences (italics indicate desirable)

• Bachelor’s degree in business administration, management or a related field

Technical skills/knowledge/experience

• Working knowledge of public health.
• Strong proficiency in Microsoft Excel, Word, and PowerPoint.
• In-depth understanding of the IT change request process.
• Experienced in managing large-scale projects within the public health sector.
• Excellent written and verbal communication skills, with a strong attention to detail.
• Well-developed skills in presenting and facilitating both in-person and online meetings.
• Proven ability to build and maintain relationships at all organizational levels.
• Demonstrates a positive, adaptable approach while collaborating with multiple stakeholders.
• Proven track record of managing competing priorities efficiently and effectively under pressure.

What we offer: 

• Salary packaging 
• On-site fitness centre 
• On-site subsidised car parking 
• Monthly ADO’s (available for full-time employees) 
• Free lifestyle management seminars (superannuation, retirement, etc.) 
• Access to salary packaging, private health insurance and industry banking at competitive rates. 

For a confidential discussion and to explore the opportunity further, please call Yang Gao on 0401 359 602.

For the position description, please click here

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

How to Apply

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’

Applications will be screened upon receipt and selection activity may commence prior to the closing date. 

Applications close: 20 May, 2025