Information Management Coordinator

Monash Health is a great place to work

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people’s homes.

Are you currently part of the team at Monash Health? Use your network login to access the Monash Health Careers portal and discover all the job opportunities open to you, to support growing your career within the organisation.

To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.

Embark on a rewarding career and be part of a team where your dedication makes a difference in people’s lives.

About the role:

The Information Management Coordinator plays a central role in keeping the Foundation’s systems, data and day‑to‑day operations running smoothly. This is a hands‑on, varied position suited to someone who enjoys solving problems, improving processes and helping others get the best out of the tools we use.You’ll support key platforms, streamline workflows, create useful reports and work with colleagues across the team to turn their needs into practical solutions. While experience with systems like Salesforce or Microsoft 365 is advantageous, we’re just as interested in people who bring curiosity, initiative and a collaborative attitude. If you love making things work better and contributing to a positive, purpose‑driven culture, this role offers plenty of opportunity to grow.

This is a full-time ongoing opportunity based at Clayton, with travel to other Monash Health sites required on occasions.

Your key responsibilities will include:

• Support the effective use of the Foundation’s systems by translating business needs into practical solutions and improvements.
• Monitor systems for performance, usability and compliance, identifying opportunities to streamline and optimise day‑to‑day operations.
• Provide responsive support to colleagues, helping troubleshoot issues and keeping teams informed and aligned.
• Coordinate updates, enhancements and vendor support to ensure systems remain stable, secure and fit for purpose.
• Deliver training, guidance and documentation that helps colleagues work confidently and efficiently with key tools and processes.

About us:

Monash Health Foundation is the fundraising arm of Monash Health, nurturing and encouraging philanthropic support, so we can provide positive experiences for the people we care for. Our donors support vital equipment, employee training, medical research, capital projects and patient wellbeing initiatives. Our team of fundraising professionals is here to help make a difference in the lives of Monash Health patients and employees, supporting good health for our community.

About You:

You are someone who enjoys variety, problem‑solving and helping people succeed in their work. You bring curiosity, initiative and a collaborative approach, with the confidence to learn new systems and turn challenges into practical solutions. Most importantly, you value contributing to a positive culture and meaningful purpose.

You will bring:

• A proactive, solutions‑focused mindset with a willingness to learn and grow.
• Strong communication skills and confidence working with different teams.
• Ability to analyse issues, identify improvements and follow tasks through to completion.
• An organised, detail‑oriented approach to managing data, processes and documentation
• Experience with CRM or digital systems (e.g., Salesforce or Microsoft 365)

What you need:

A tertiary qualification in a relevant discipline (e.g., information management, information technology, business) with demonstrated experience in IT or information support services (preferably in the non-for-profit sector), or an equivalent combination of relevant knowledge and experience.

You have demonstrated capability in systems troubleshooting, problem‑solving and end‑to‑end systems maintenance, with proficiency in Microsoft Office and CRM systems (Salesforce NPSP or similar and Microsoft 365 are desired). Your attention to detail, sound judgment, and ability to manage competing priorities make you a reliable and valued team member.

In Return:

You’ll be part of a team where your contribution makes a real impact into people’s lives.

As a Monash Health employee you will enjoy a variety of benefits, such as:

• Salary packaging options to increase your take-home pay
• Full-time Employee 5 week’s annual leave (pro rata for part-time employee).
• Access to Healthwise Fitness Centre with salary packaging
• A supportive learning environment, mentorship and career guidance 

For a confidential discussion and to explore this opportunity further, please reach out to Daraus Mirza, Head of Operations Monash Health Foundation, on (03) 9594 2700. 

Position Description below:  

Information Management Coordinator 2025-12 FINAL.pdf 

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

How to Apply:

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’

Applications will be screened upon receipt and selection activity may commence prior to the closing date. 

Applications close: 5 March 2026