Manager - EMAAP
Clayton, VIC, AU, 3168
Monash Health is a great place to work
Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage.
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About the Service -ED Mental Health & AOD Response at Monash Health (EMAAP- Emergency Mental Health, AOD, Allied, Peer Team)
The MMC Emergency Department has introduced a new inter professional team which brings together clinicians from mental health, alcohol and other drug (AOD), Social Work and Lived Experience to provide specialised and integrated care to patients presenting to the ED with high acuity mental health and AOD issues, and complex psychosocial needs. This service is called the Mental Health and AOD Response or EMAAP and is located within the emergency department. The team will provide a seven day a week, extended hours service.
About the role
Monash Health is seeking an experienced Clinical Nurse/Midwife Consultant (CNC C) with Management experience to join our Emergency Department and play a key leadership role in the Mental Health and Alcohol & Other Drugs (AOD) Response Model of Care.
As a CNC Manager, you will bring advanced clinical expertise and leadership to deliver high-quality, person-centred care for individuals presenting in crisis. You will work collaboratively with emergency, mental health, AOD, allied health and peer support staff to coordinate care, support new models of service delivery, and lead innovation that improves outcomes for consumers, families and carers.
This is an exciting opportunity to be at the forefront of service reform within a purpose-built ED Hub, supporting patients from presentation through to community transition.
Key Responsibilities
- Provide expert clinical assessment, consultation, and treatment for patients presenting with mental health, AOD and psychosocial needs.
- Lead the development, implementation, and coordination of the ED Mental Health & AOD Response Model of Care, including short stay and outreach services.
- Offer clinical supervision, guidance and mentoring to nursing and multidisciplinary team members.
- Foster strong, collaborative relationships with ED staff, Emergency Psychiatric Services (EPS), allied health, peer workers and external partners.
- Oversee patient flow, service capacity, and safe care delivery, ensuring adherence to best practice and relevant legislation.
- Drive quality improvement initiatives, service evaluation and professional development across the team.
- Act as a key clinical resource, role model and advocate for recovery-oriented and non-stigmatising care.
People & Resource Management
In addition to clinical leadership, the CNC Manager will also be responsible for:
- Recruitment, onboarding and workforce planning.
- Staff development, supervision, and performance discussions.
- Leave and roster management.
- Budget oversight and resource allocation.
- Supporting a positive workplace culture and staff wellbeing.
About you
You are a highly skilled and motivated nurse leader with a strong background in mental health nursing and crisis care. You thrive in complex, fast-paced environments and can balance advanced clinical practice with service development, change management and team leadership.
You will also have:
- Current registration with the Nursing and Midwifery Board of Australia (AHPRA).
- Post Graduate Diploma in Mental Health Nursing (or equivalent).
- Minimum five years’ experience in leadership and clinical practice in mental health, AOD, or emergency settings.
- Strong leadership, communication and conflict resolution skills.
- Current Victorian Driver’s Licence.
- (Desirable) Additional training or experience in AOD/dual diagnosis.
- Excellent interpersonal and communication skills.
- Honesty, integrity, and a professional attitude.
- The ability to work independently and as part of a team.
What We Offer:
- A supportive and dynamic team environment
- Ongoing professional development and training
- Diverse work across multiple sites and services
- Opportunities for career growth within a major health service
- 5 Weeks Annual Leave
- Salary packaging and employee benefits
Why Monash Health?
As Victoria’s largest public health service, we are dedicated to excellence in patient care and service delivery. This is an opportunity to use your skills to make a measurable difference to healthcare outcomes while working in a values-driven, supportive team environment.
For a confidential discussion and to explore the opportunity further, please call John Davis on 0466 300 229
Position Description can be found below
5664 CNC CMC C-E PD 2025.pdf
#5664 Team Manager EMAAP Position Description Attachment.pdf
We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.
How to Apply
Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’
Applications will be screened upon receipt and selection activity may commence prior to the closing date.
Applications close: 19th September 2025