Operations Manager - Care in the Home

Monash Health is a great place to work

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people’s homes.

Are you currently part of the team at Monash Health? Use your network login to access the Monash Health Careers portal and discover all the job opportunities open to you, to support growing your career within the organisation.

To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.

About the Role   

Monash Health is reimagining the way care is led and delivered. With a refreshed organisational structure, we’re building a leadership team designed for the future. The Operations Manager – Care in the Home is a key leadership role, responsible for a portfolio of diverse health services designed to enhance patient outcomes and promote independence by integrating the following key areas:

• Hospital in the Home
• Community Assessment and Response Team
• Monash at Home
• Community Rehabilitation 
• Residential InReach

Reporting to the Operations Director – Community and Care in the Home, if appointed, you will take accountability for the service delivery of holistic, patient-centred care, empowering clients to manage their health within their communities.

Responsibilities include: 

• Driving high-quality patient outcomes and service performance  

• Leading and developing a skilled and engaged workforce  

• Managing financial performance and resource allocation  

• Promoting innovation and contemporary models of care  

• Ensuring compliance with safety, quality, and governance standards  

• Building strong, enduring relationships with internal and external stakeholders  

This role plays a pivotal part in shaping the behavioural framework and workplace culture, empowering the workforce to embrace innovation, adopt contemporary care models, and explore new service opportunities.   

This is a site-based role operating Monday to Friday during business hours.  Some travel between Monash Health sites will be required and a current Driver’s Licence is a mandatory requirement.  

About You   

With a qualification in nursing, midwifery, allied health, medicine or a related field, and registration with the Australian Health Practitioner Registration Authority (AHPRA), or eligibility for registration with the peak professional body for non AHPRA Registered professions, you’re an experienced passionate health leader, with demonstrated success in leading teams in complex environments. 

You demonstrate reflection and insight and have a collaborative mindset. Energetic, enthusiastic and thoughtful, you’re seen as an effective leader people seek to follow. Guided by and embracing Monash Health’s values of integrity, compassion, accountability, respect and excellence, you relish the challenge of playing a key role in delivering meaningful change.  

In return 

You’ll lead a diverse portfolio that includes a range of specialist services impacting both community members in greatest need of care as well as helping prevent avoidable hospital presentations and enabling patients to receive either acute or subacute care in their usual residential settings.  This is a unique opportunity to shape the future of home and community based health care in a system known for its scale, diversity, and commitment to inclusive, evidence-based practice. 

For a confidential discussion and to explore the opportunity further, please call Dux Balendran, Operations Director – Community and Care in the Home on (+61) 0438 375 238 or email dux.balendran@monashhealth.org 

Position Description can be found here

Position Attachment can be found here

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

How to Apply

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’

Applications will be screened upon receipt and selection activity may commence prior to the closing date. 

Applications close: December 5th, 2025.