Operations Manager Nephrology- Community and Renal Services
Clayton, VIC, AU, 3168
Monash Health exists to reimagine care, so that people can live their best lives.
We provide safe and equitable care, for every stage of life, delivered with world-leading expertise and over 175 years of experience.
As a leading academic health service, we're committed to providing tomorrow's care today by integrating research, teaching and training into everyday practice.
Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network.
To see first-hand what our colleagues think about working here, take a look at the following short videos monashhealth.org/careers.
Lead care beyond the hospital and shape the future of home-based renal services
- Rare senior leadership opportunity within a quaternary renal service
- Lead home dialysis, transplantation and specialised community services
- Full-time position, ongoing
About the Role
For the first time, Monash Health is recruiting to this influential Operations Manager position—an exceptional opportunity to lead services at the heart of our Care, reimagined 2026–2031 strategy.
Central to this strategy is care beyond the hospital: providing the right care, at the right time, in the right place. You will bring this ambition to life by strengthening renal care delivered in patients’ homes and communities, giving people greater choice, independence and confidence in managing their health.
Reporting to the Operations Director/Director of Nursing, Community Hospitals, you will provide strategic, clinical and operational leadership across a diverse portfolio, with 14 direct reports.
Your portfolio will include:
- Home haemodialysis and peritoneal dialysis training
- Kidney and kidney-pancreas transplant services
- Dialysis and renal access coordinators
- Dialysis technical services
- The Big Red Kidney Bus
Your Leadership Impact
This is more than an operational management role. You will set the direction, culture and expectations across highly specialised services while supporting your teams to deliver safe, responsive and person-centred care.
You will:
- Lead, inspire and develop high-performing multidisciplinary teams
- Build a positive, accountable and engaged workplace culture
- Drive contemporary models of care that improve access and patient experience
- Oversee workforce planning, recruitment, retention and succession planning
- Maintain strong clinical governance, quality, safety and accreditation standards
- Lead financial performance, budget planning and resource allocation
- Identify opportunities for innovation, new services and sustainable funding
- Manage organisational change and complex operational priorities
- Build trusted relationships with patients, clinicians and external partners
- Translate Monash Health’s strategy into measurable service outcomes
You will also represent Monash Health on relevant internal and external forums and participate in the organisational on-call roster.
About You
You are a strategic and accomplished nursing leader who knows how to bring people, performance and clinical excellence together.
Approachable and authentic, you build trust while confidently setting expectations, navigating complex issues and making difficult decisions when required. You understand that exceptional services are built through strong teams, sound governance and a culture where people feel valued and accountable.
You will bring:
- Senior leadership experience within a large, complex health service
- Demonstrated success leading people, performance and organisational change
- Strong financial, workforce and clinical governance capability
- Experience driving quality, safety and service improvement
- The ability to influence, negotiate and resolve complex issues
- A commitment to innovation and expanding care beyond the hospital
- Excellent stakeholder engagement and communication skills
- Tertiary qualifications in nursing and current AHPRA registration
- A relevant master’s qualification, or progress towards one, is desirable
- Nephrology or dialysis experience is highly desirable
- A current Victorian driver’s licence and capacity to work across sites
About Monash Health Nephrology
Monash Health is the quaternary provider of nephrology services across south-eastern metropolitan Melbourne and regional Victoria.
Our comprehensive service includes chronic kidney disease prevention and management, kidney and kidney-pancreas transplantation, home and satellite dialysis, supportive care, research, education and professional training.
As Victoria’s largest and most comprehensive health service, Monash Health provides care from more than 40 locations, through telehealth, within local communities and in people’s homes.
In Return
You will have a rare opportunity to influence how highly specialised renal care is delivered—helping more people receive the care they need while remaining connected to their homes, families and communities.
You will enjoy:
- A significant leadership role within one of Australia’s most comprehensive renal services
- Genuine scope to shape home and community-based models of care
- The opportunity to bring Monash Health’s Care, reimagined strategy to life
- Collaboration with experienced clinical, operational and research leaders
- Professional development and broader career pathways across Monash Health
- Salary packaging and comprehensive employee wellbeing benefits
If you are ready to lead care beyond the hospital and shape the future of renal services, we would welcome your application.
For a confidential discussion and to explore this opportunity further, please reach out to Joanne McCann - Operations Director, Community Hospitals / Director of Nursing Community on mobile: 0429 124 502
Position Description can be found here
At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement.
Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence.
You’ll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do.
We are Full Hearted, Open Minded and All In, enabling excellent service delivery and a positive candidate and employee experience every time.
We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards.
How to Apply
Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’
Applications will be screened upon receipt and selection activity may commence prior to the closing date.
Applications close: Wednesday 2nd September 2026