PA to OD Specialist Consulting / OM SC - Technical and Performance

Monash Health exists to reimagine care, so that people can live their best lives. 

We provide safe and equitable care, for every stage of life, delivered with world-leading expertise and over 175 years of experience. 

As a leading academic health service, we're committed to providing tomorrow's care today by integrating research, teaching and training into everyday practice. 

Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network.

Are you currently part of the team at Monash Health? Use your network login to access the Monash Health Careers portal and discover all the job opportunities open to you, to support growing your career within the organisation.

About the Role  

Monash Health Specialist Consulting (Outpatients) is seeking a highly organised and proactive Personal Assistant to support the Operations Director and Operations Managers. 

This is a key administrative role responsible for ensuring the smooth and efficient running of the leadership office. You will manage a broad range of administrative, coordination and communication activities, while working across multiple stakeholders in a complex and fast-paced healthcare environment. The role requires a high level of professionalism, discretion and attention to detail, including managing confidential and sensitive information. 

Key Responsibilities: 

• Provide high-level administrative support to the Operations Director and Operations Managers to ensure daily operations run efficiently 

• Coordinate diaries, meetings, schedules and logistics, including preparation of agendas, minutes and action tracking 

• Prepare high-quality reports, presentations, correspondence and other documentation with a high level of accuracy 

• Act as a key point of contact, managing communications with internal and external stakeholders 

• Maintain strict confidentiality across all administrative and organisational matters 

• Support office operations including resource coordination, purchasing and administrative processes in line with organisational requirements 

• Collaborate with other Executive and Personal Assistants to support team effectiveness and coverage during peak periods 

• Contribute to continuous improvement initiatives to enhance efficiency and service delivery 

About You  

You are an experienced and highly capable Personal Assistant who thrives in a complex, fast-paced environment. You bring: 

• Demonstrated experience in a senior administrative or Personal Assistant role, ideally within a large or healthcare organisation 

• Exceptional organisational and time management skills, with the ability to manage competing priorities 

• Strong written and verbal communication skills, with the ability to engage a wide range of stakeholders 

• Advanced skills across the Microsoft 365 suite (Outlook, Teams, Word, Excel, PowerPoint, SharePoint) 

• High attention to detail and commitment to delivering accurate, high-quality work 

• Ability to manage confidential and sensitive information with professionalism and discretion 

• A proactive, adaptable approach with strong problem-solving skills and initiative 

Our Culture and Values 

At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement. 

Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence. 

You’ll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do. 

We are Full Hearted, Open Minded and All In, enabling excellent service delivery and a positive candidate and employee experience every time. 

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards.