Parking Systems Coordinator
Clayton, VIC, AU, 3168
Monash Health exists to reimagine care, so that people can live their best lives.
We provide safe and equitable care, for every stage of life, delivered with world-leading expertise and over 175 years of experience.
As a leading academic health service, we're committed to providing tomorrow's care today by integrating research, teaching and training into everyday practice.
Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network.
To see first-hand what our colleagues think about working here, take a look at the following short videos monashhealth.org/careers.
Parking Systems Coordinator
Join Monash Health and help deliver an exceptional parking experience for our patients, visitors, staff and stakeholders.
We are seeking a proactive and customer-focused Parking Systems Coordinator to support the effective operation of Monash Health's parking services. This role plays a key part in coordinating customer enquiries, managing parking system administration, supporting operational activities, and contributing to service improvements across our parking network.
Working closely with the Client Services Manager and Car Parking Operations Lead, you will liaise with staff, patients, contractors and service providers to ensure parking systems operate efficiently and customer issues are resolved effectively.
About You
- Strong customer service and stakeholder management skills
- Experience in administration, system coordination or service delivery roles
- Ability to manage multiple priorities and resolve operational issues
- Strong attention to detail and data accuracy
- Experience working with contractors, service providers and internal stakeholders
- A continuous improvement mindset with the ability to identify and implement process enhancements
Key Responsibilities
- Coordinate parking enquiries, access requests and user account administration
- Support parking system operations and contractor management activities
- Monitor and resolve system and operational issues
- Provide operational reporting and stakeholder communications
- Contribute to parking improvement projects, system enhancements and service initiatives
- Drive continuous improvement opportunities to enhance customer experience and service delivery
This is an excellent opportunity for someone who enjoys balancing customer service, systems administration, operational coordination and project support in a dynamic environment.
For a confidential discussion and to explore this opportunity further, please reach out to Payal Hemdev | Client Services Manager at Payal.Hemdev@monashhealth.org
Position Description can be found here
Our Culture and Values
At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement.
Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence.
You’ll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do.
We are Full Hearted, Open Minded and All In, enabling excellent service delivery and a positive candidate and employee experience every time.
We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards.
How to Apply
Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’
Applications will be screened upon receipt and selection activity may commence prior to the closing date.
Applications close: 7th October 2026