Personal Assistant - Digital Health Training and Adoption

Monash Health is a great place to work

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people’s homes.

Are you currently part of the team at Monash Health? Use your network login to access the Monash Health Careers portal and discover all the job opportunities open to you, to support growing your career within the organisation.

To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.

Step Into a Role That Makes a Difference

Be part of something bigger. Help shape the future of healthcare in Victoria.

About Digital Health Training and Adoption

The Digital Health Training and Adoption team plays a vital role in supporting both clinical and non-clinical electronic systems. We lead the implementation and training of key platforms, including the Electronic Medical Record (EMR) and other digital documentation systems, ensuring our workforce can deliver safe, efficient, and innovative care.

Our team provides comprehensive training for all new employees on clinical documentation applications and supports ongoing adoption of new and existing digital systems. We work closely with stakeholders to deliver engaging online training, interactive webinars, and practical user guides—empowering staff to confidently use digital tools in their daily practice.

About the Role

In this Fixed Term Full-time role (12 months parental leave replacement), you’ll provide high-level personal assistant support to the Deputy Directors while managing key administrative functions that enable our training and adoption activities. This is an exciting opportunity to work in a dynamic environment where your organizational skills and attention to detail will make a real difference.

Key Responsibilities:

• Manage complex diaries, schedule meetings, and prepare agendas and minutes
• Coordinate training access and maintain accurate reports
• Handle emails, queries, bookings, and internal communications
• Collate data and manage files to support team operations
• Oversee equipment management and account provisioning
• Support the implementation of new and upgraded digital systems

The successful candidate will collaborate with a wide range of stakeholders, including members of the Digital Health Training and Adoption team, Clinical Informatics, Digital Applications, Technology Business Services Level 1 Service Desk, the Digital Health PMO, and the broader Digital Health Division.

An above-award salary will be considered, commensurate with the successful applicant’s experience qualifications.

We are committed to supporting flexible work options.

About You

As the successful candidate, you will bring strong interpersonal, communication, and organizational skills, with an approach that is engaging, supportive, effective, and timely. You thrive in a dynamic environment and take pride in delivering high-quality support as a key member of the Training and Adoption team. This role is primarily office-based, with the option for allocated work-from-home days in line with Monash Health guidelines.

You have:

• Strong administrative and organisational skills.
• Ability to work under pressure and manage competing priorities.
• Proficiency in Microsoft Office Suite and other relevant systems.
• Experience in a healthcare or similar environment (preferred).
• A commitment to Monash Health’s values of integrity, compassion, and excellence

You also bring:

• Excellent interpersonal skills and the ability to collaborate within a multidisciplinary team
• Proven ability to perform in a complex environment, meeting high standards and tight deadlines while adapting to shifting priorities
• Capability to prioritise tasks and apply discretion within established policies and procedures
• Advanced proficiency in software applications (Outlook, Word, Excel, PowerPoint)
• Exceptional customer service skills and high-level written and verbal communication
• Initiative and independence in task execution while contributing effectively to a team environment
• Strong interpersonal and communication abilities

In Return:

We are a connected team, driven by strong shared values and an unwavering commitment to excellence. Our team is highly skilled, collaborative, and welcoming— where your career growth is only limited by you. There has never been a better time to join us, and here are just a few reasons why:

• Access to Monash Health’s in-house learning portals to enhance your clinical expertise and knowledge
• Opportunities to build leadership and project management skills
• Mentorship and career development support
• Assistance to attend relevant forums and conferences

All full-time employees can accrue a day off every four weeks. Additionally, you’ll enjoy benefits such as salary packaging to boost your take-home pay, on-site subsidised staff parking and gym, a provided uniform, and access to a comprehensive Employee Assistance Program (EAP)

For a confidential discussion and to explore the opportunity further, please call Chirag Lodhia on 0424 530 693 or Vicky Rout on 0419 707140. 

Position Description can be found here

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

How to Apply

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’

Applications will be screened upon receipt and selection activity may commence prior to the closing date. 

Applications close: 12th January 2026