RIS/PACS Administrator - Radiology

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Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people’s homes.

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Embark on a rewarding career and be part of a team where your dedication makes a difference in people’s lives.

About the Role

The RIS / PACS Administrator plays a critical role in the delivery, support and ongoing optimisation of Radiology Systems and Applications across Monash Health.

Working as part of the Monash Health Radiology team, you will provide high-level technical and application support for RIS, PACS and integrated radiology systems. This includes day-to-day operational support, troubleshooting, system maintenance, upgrade participation and vendor collaboration.

You will also contribute to hardware maintenance planning for servers, diagnostic workstations, monitors and peripherals, assist with modality integrations, manage user access, and support business continuity planning. The role combines hands-on technical work with strong customer engagement in a fast-paced clinical environment.

This full time ongoing opportunity is primarily based at Monash Medical Centre (Clayton), supporting multiple hospital and outpatient sites and participates in a 24/7 on-call escalation roster. As a requirement of the role will be to travel and work at other Monash Health sites to meet operational requirements, a valid Victorian Drivers Licence is essential.

About Us

Monash Health Radiology delivers a full range of diagnostic imaging, interventional radiology and nuclear medicine services across major tertiary hospitals and community sites, performing more than 460,000 examinations annually and employing approximately 700 staff.

Our vision is to deliver the best radiology services for our community while being Australia’s leading academic radiology provider. Innovation, collaboration and clinical excellence underpin.

About You

You are someone who enjoys working at the intersection of technology and clinical care. You may come from an IT background with an interest in healthcare systems, or from an imaging or radiology background looking to build or extend a career in Radiology Informatics.

You are customer-focused, calm under pressure, and motivated by solving complex technical problems that directly impact patient care. You enjoy working collaboratively with clinicians, IT teams and vendors, and you take pride in delivering reliable, safe and well-supported systems.

To ensure your success in this role you will bring the following demonstrated skills, experience and knowledge:

• Tertiary qualification in Information Technology or Medical Imaging or equivalent industry experience in RIS / PACS administration
• Demonstrated experience supporting healthcare IT systems in a clinical environment
• Strong troubleshooting, problem-solving and root cause analysis skills
• Experience with Windows Server and desktop operating systems
• Exposure to virtualised environments (e.g. Hyper-V)
• Experience installing and supporting IT peripherals (printers, scanners, monitors)
• Understanding of incident, change and problem management frameworks
• Ability to manage user access, profiles and security within clinical systems
• Strong communication, interpersonal and time management skills
• Ability to work independently and as part of a multidisciplinary team

In addition, ideally you will bring:

• Experience working in a radiology department
• Experience with RIS / PACS applications (particularly Philips RIS/PACS)
• Experience delivering application training or user education

In Return

• A challenging and rewarding role supporting critical clinical systems
• The opportunity to build or advance a career in Radiology Informatics
• Exposure to enterprise-scale RIS / PACS environments
• Supportive and collaborative team culture
• Access to professional development, learning and training opportunities
• Salary packaging benefits and flexible working arrangements
• The satisfaction of contributing directly to patient care and clinical safety

For a confidential discussion and to explore this opportunity further, please reach out to Jason McKenzie on 03 9594 1349. 

Position Description can be found here

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

How to Apply

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’

Applications will be screened upon receipt and selection activity may commence prior to the closing date. 

Applications close: 13 April 2026