Revenue Services Officer

Monash Health is a great place to work

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. 

To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.

About the Role   

• 2 x Part Time Positions Available   

• Does helping others give you job satisfaction?    

The role is responsible for responding to incoming calls and emails, processing invoices to health fund providers, following up on outstanding debt and Medicare Rejections. The successful incumbents require excellent communication and customer service skills in addition to intermediate computer skills. We currently have 2 x Part Time Ongoing Positions available; Shifts will be Monday to Friday (No weekend work). You may be required to work across all Monash sites.   

About You  

Communication skills and teamwork are extremely important in this role as you will be working in a diverse team. You are a proactive and experienced healthcare administrator who enjoys working in a fast-paced environment. You are able to maintain and demonstrate integrity, compassion, accountability, respect, and excellence. You will also demonstrate:    

• General clerical and/or administrative skills    

• Medicare rejection knowledge   

• Health fund invoicing  

• Debt follow up   

• Excellent computer skills and a willingness to learn new software packages.    

• Knowledge of IPM or PBRC or similar patient management systems    

• The ability to adapt in a changing environment to meet demands.    

• Proven organisational skills and can work autonomously.    

• Demonstrable ability to manage a range of administration responsibilities across a number of areas.    

• A quality focus whilst ensuring work is completed within the required timeframes.    

• Time management skills are essential, including capacity to prioritise effectively to meet the requirements of the position. 

For a confidential discussion and to explore the opportunity further, Francine Efthimiadis - Revenue Services Team Leader on (03) 9594 2450.

Position Description can be found here

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

How to Apply

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’

Applications will be screened upon receipt and selection activity may commence prior to the closing date. 

Applications close June 10th, 2025.