Roaming Aboriginal Liaison Officer
Clayton, VIC, AU, 3168
Monash Health exists to reimagine care, so that people can live their best lives.
We provide safe and equitable care, for every stage of life, delivered with world-leading expertise and over 175 years of experience. As a leading academic health service, we're committed to providing tomorrow's care today by integrating research, teaching and training into everyday practice.
Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network.
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About the Role
We are seeking a passionate and culturally grounded Roaming Aboriginal Liaison Officer to join our Aboriginal Health and Engagement team. This role is central to delivering culturally safe, patient-centred care to Aboriginal and Torres Strait Islander patients across Monash Health’s hospital and community settings.
Working across multiple sites—including Kingston, Moorabbin, the Victorian Heart Hospital, and Dandenong Hospital—you will provide cultural support, advocacy, and care coordination for patients throughout their healthcare journey, including discharge into the community.
In this dynamic and rewarding role, you will:
- Provide culturally safe care, advocacy, and health education to Aboriginal patients and their families
- Build strong, respectful relationships through culturally appropriate communication, including yarning
- Support care coordination, discharge planning, and connection to community and primary health services
- Act as a cultural broker between patients and clinical teams to ensure care is both clinically effective and culturally safe
- Work collaboratively within multidisciplinary teams across hospital and community settings
- Strengthen pathways between Monash Health and Aboriginal Community Controlled Organisations
- Contribute to quality improvement, innovation, and culturally informed models of care
This role requires flexibility to work across sites and may include a 7-day roster as required. This position is an Aboriginal Designated Position under ‘special measures’ of Section 12 of the Equal Opportunity Act 2010. Only Aboriginal and/or Torres Strait Islander people are eligible to apply.
About Us
Our Aboriginal Health and Engagement program is a key organisational priority. We are committed to working in partnership with Aboriginal and Torres Strait Islander communities to:
- Improve health outcomes and close the gap in health inequity
- Deliver culturally safe and responsive care
- Support connection to Culture, Country, and community
- Strengthen the Aboriginal workforce and leadership
We value integrity, compassion, accountability, respect, and excellence—and we strive to create an inclusive, supportive environment where staff and community thrive.
About You
You are an Aboriginal and/or Torres Strait Islander person who is deeply connected to community and culture, with a strong commitment to improving health outcomes for Aboriginal people. To succeed in this role, you will bring:
- Relevant qualifications (Certificate IV in Mental Health and/or Aboriginal & Torres Strait Islander Primary Health Care, or equivalent)
- Experience (2–4 years) in a health, community, or related setting
- Strong communication and interpersonal skills, with the ability to build trust and rapport
- Demonstrated understanding of cultural safety and the needs of Aboriginal communities
- Experience in care coordination, advocacy, or community engagement (highly regarded)
- Ability to work collaboratively within multidisciplinary teams and across services
- Strong organisational skills, initiative, and a commitment to continuous improvement
- A current driver’s licence and willingness to travel across sites
You will also demonstrate:
- Respect for cultural protocols and active participation in community
- A strengths-based, patient-centred approach to care
- Leadership, adaptability, and reflective practice
- Commitment to professional development and supporting others
In Return
As a valued member of the Monash Health team, you’ll have access to a wide range of benefits designed to support your wellbeing, development, and career progression, including:
- Salary packaging – increase your take-home pay with generous salary packaging options.
- Professional development – access to ongoing training, education, and leadership opportunities to support your career growth.
- Supportive team environment – work within a collaborative, multidisciplinary team that values innovation, compassion, and excellence.
- Employee wellbeing – benefit from a comprehensive Employee Assistance Program (EAP), staff wellbeing initiatives, and a strong focus on work-life balance.
- Career mobility – opportunities to work across Victoria’s largest public health service with a wide range of roles and career pathways.
- Diverse and inclusive workplace – join an organisation that celebrates and embraces diversity and fosters a culture of respect and belonging.
At Monash Health, you’ll be making a difference in the lives of individuals and communities while advancing your career in a leading healthcare organisation.
For a confidential discussion and to explore this opportunity further, please reach out to Sarah Ong, Director Aboriginal Health, on 0421 640 186 or sarah.ong@monashhealth.org.
Position Description can be found here
Our Culture and Values
At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement.
Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence.
You’ll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do.
We are Full Hearted, Open Minded and All In, enabling excellent service delivery and a positive candidate and employee experience every time.
We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards.
How to Apply:
Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’
Applications will be screened upon receipt and selection activity may commence prior to the closing date.
Applications close: 20 May 2026