System Administrator

Monash Health exists to reimagine care, so that people can live their best lives. 

We provide safe and equitable care, for every stage of life, delivered with world-leading expertise and over 175 years of experience. 

As a leading academic health service, we're committed to providing tomorrow's care today by integrating research, teaching and training into everyday practice. 

Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network.

Are you currently part of the team at Monash Health? Use your network login to access the Monash Health Careers portal and discover all the job opportunities open to you, to support growing your career within the organisation.

About the Department / Program 

Partner Application Services is part of Digital & Information Division, and supports business-critical applications into a single, accountable function focused on reliability, lifecycle management, and high quality service delivery. The team provides system administration capability, consistent and dependable standards-aligned support.  The department’s role is to deliver efficient and continuously improving application services that meet changing organisational and customer needs.

About the Role 

Join our team as a System Administrator on a full time, ongoing role to work at Scoresby and is based at Scoresby.  In this role, you will be guided under the leadership of the Head of Partner Applications and working with the broader Partner Applications team. 

Explanation of the role and the projects/tasks (refer to full detail in the position description) 

• The position of HMS & Smart Health System Support Officer (Full Time) is part of the Partner Applications team. The role will be 35 hours per week for HMS and 5 hours per week with Smart Health. 

• The System Support Officer’s role is to provide application support of Health Management System (HMS) and Smart Health to the business.   

• The System Administrator Support Officer will provide a secure and stable IT environment, thus ensuring HMS & Smart Health delivers an integrated client management system within Monash Health Community. 

• Additional responsibilities include consultation and development between stakeholders as well as other business units to improve integration and workflows with other departments within Monash Health.
• Requirement to travel to other sites, hybrid working arrangement, Monday - Fridays, rotating on call roster. 

About You 

To be successful in this healthcare role, you will bring the following demonstrated skills, experience, and attributes: 

• Reactive maintenance or ‘break/fix’ is required when an issue or outage has been reported.

• Preventative maintenance is required for planning, testing and implementation of IT specific updates and othet maintenance as required.

• Ability to create and update appropriate documentation, log Central and vendor calls, set up new access accounts, 

• Liaise with Monash Health employees on usage of HMS application
• Proficiency in SQL required to create scripts and generate custom reports using Microsoft SQL Server Management. 
• Understand and carry out compliance and improvement against the key elements of quality and safety

Mandatory requirements of the role - qualifications, licences, memberships,  

• Bachelor's degree in computer science, IT, or a related field preferred.

• Prior experience in a system administrator role or similar.

Our Culture and Values 

At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement. 

Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence. 

You’ll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do. 

We are Full Hearted, Open Minded and All In, enabling excellent service delivery and a positive candidate and employee experience every time.

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards.  

How to Apply