Transplant Administation Officer - Nephrology
Clayton, VIC, AU, 3168
Monash Health exists to reimagine care, so that people can live their best lives.
We provide safe and equitable care, for every stage of life, delivered with world-leading expertise and over 175 years of experience.
As a leading academic health service, we're committed to providing tomorrow's care today by integrating research, teaching and training into everyday practice.
Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network.
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Be part of a specialist team supporting patients through their kidney transplant journey.
- Join a leading kidney transplant service and make a meaningful impact
- Work alongside a supportive, experienced multidisciplinary team
- Two part-time opportunities offering a combined 1.3 EFT
About the Role
Are you an experienced healthcare administrator who enjoys working in a busy, patient-focused environment?
Monash Health is seeking two organised and proactive Transplant Administration Officers to join our Kidney & Transplant Service.
As a Transplant Administration Officer, you will play an important role in supporting the smooth operation of our transplant clinics and services.
Working closely with clinical and administrative colleagues, you will coordinate appointments, manage patient information and provide responsive administrative support to patients, families and healthcare professionals.
Your key responsibilities will include:
- Coordinating transplant clinics, appointments and waitlists.
- Processing referrals and supporting transplant assessments.
- Maintaining accurate patient records and documentation.
- Providing professional reception, telephone and email support.
- Supporting multidisciplinary meetings, reporting and data collection.
- Liaising with internal teams and external healthcare providers.
- Assisting with general administrative and operational requirements.
We have 2 opportunities opportunities ( a total of 1.3 EFT combined ) providing service provision across Mondays to Fridays
About You
You are a highly organised administrator who brings a positive, flexible approach to your work and understands the importance of accuracy, confidentiality and compassionate patient service.
To be successful, you will bring:
- Experience in healthcare or medical administration.
- Confidence using patient administration systems and electronic medical records.
- Strong organisational skills and the ability to manage competing priorities.
- Excellent communication and customer service skills.
- Attention to detail and a commitment to maintaining accurate information.
- Proficiency in Microsoft Office applications.
- The ability to work both independently and collaboratively within a multidisciplinary team.
About the Kidney & Transplant Service
- The Monash Health Kidney & Transplant Service provides specialist care to patients throughout their transplant journey, from initial assessment and waiting list management through to ongoing post-transplant follow-up.
- Supporting patients across metropolitan Melbourne, regional Victoria and interstate referral networks, our service brings together nephrologists, transplant surgeons, nurses, allied health professionals and external healthcare providers to deliver coordinated, patient-centred care.
Why Join Us?
This is an opportunity to become part of a highly specialised clinical service where your administrative expertise contributes directly to the patient experience.
You will work alongside experienced transplant professionals in a supportive team environment, with the opportunity to build your knowledge of a complex and rewarding area of healthcare.
Ready to make a difference?
If you are passionate about delivering high-quality administration and supporting exceptional patient care, we would love to hear from you.
Apply now and become part of the Monash Health Kidney & Transplant Service.
For a confidential discussion and to explore this opportunity further, please reach out to Karen Gilbert, Operations Manager Nephrology, 9594 4890
Our Culture and Values
At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement.
Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence.
You’ll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do.
We are Full Hearted, Open Minded and All In, enabling excellent service delivery and a positive candidate and employee experience every time.
We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards.
How to Apply
Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’
Applications will be screened upon receipt and selection activity may commence prior to the closing date.
Applications close: Friday 13th November 2026