Volunteer Coordinator

Monash Health is a great place to work

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people’s homes.

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Monash Health Volunteer Services is seeking a dynamic, engaging individual with excellent communication skills and a genuine interest in volunteers to join Monash Health Volunteer Services

About Volunteer Services

Monash Health has a long history of engaging volunteer services with our focus is to positively enhance the experience of patients, families and visitors to our organisation. Our volunteer cohort is varied in age, ethnicity and experience. The Volunteer Services team work together to support consistency of practice and experience for volunteers across the organisation. We are continuously seeking to improve the volunteer experience, their valuable contribution to patients and operational systems.

About the role

The purpose of Volunteer Coordinator role is to support the administration of Volunteer Services at Monash Children’s Hospital Monash Health. The role will include

• Managing Volunteer recruitment and onboarding processes
• Managing Volunteer rosters and supporting volunteers onsite
• Implementing and supporting Volunteer retention activities
• Managing Hoyts cinema
• Building and maintaining relationships with Volunteers, Nurse Manager and other stakeholders
• Assisting with the Monash Health Visiting Volunteer Program
• Record keeping using Better Impact data base
• Supporting evaluation, data collection and reporting

We have a 20 hour per week part time maternity leave position to fill. The role is based at Monash Children’s Hospital (Clayton) and supports the Volunteer Program at Monash Children's Hospital. 

About you

The successful candidate will work with a team of volunteer coordinators, operationally responsible for Monash Health Volunteer Services and for ensuring service accountability against relevant policy and procedure, accreditation and quality standards and best practice guidelines.

The successful candidate will exhibit a high level of professionalism and exceptional interpersonal skills, with an ability to build relationships that value, motivate, support and engage volunteers and other stakeholders and contribute to positive workplace culture.  The successful candidate will also demonstrate

• an ability to work independently in accordance with targets and timelines,
• experience in database management (Better Impact knowledge desirable), analysis and office management systems,

Previous volunteer coordinator experience or experience in working with volunteers would be desirable.

What’s in it for you

• Support and development from an experience team of Volunteer Coordinators
• Satisfaction from contributing to a service that genuinely enhances patient, family and visitor experience and provides a great experience for volunteers

As an employee of the largest public health service in Victoria, you will have access to salary packaging, training programs and a generous Employee Assistance Program.

Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.

Expressions of interest addressing the selection criteria can be submitted to Amy Lewis Manager Consumer Partnerships and Volunteer Services, via Monash Health eHub, 11.59pm Wednesday 21 Jan 2026.

For a confidential discussion and to explore the opportunity further, please call Amy Lewis on 0481 909 859.

Position Description can be found here

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

How to Apply

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’

Applications will be screened upon receipt and selection activity may commence prior to the closing date. 

Applications close: Tuesday 27th January 2026