Ward Clerk - Adult Mental Health

Monash Health is a great place to work

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. 

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About P Block 

P Block is an Adult Acute Inpatient Psychiatric Unit is a 25 bed unit that provides specialist mental health care for persons experiencing severe and/or complex mental health needs that cannot be managed in the community and requires intensive inpatient treatment. 

About the Role

An exciting opportunity has become available for a ward clerk to join our P Block team at the Monash Medical Centre Adult Acute Unit.

The position is full time working 8 hours per day, Monday to Friday.

We are seeking a ward clerk with a strong focus on customer service and time management skills who is experienced and enjoys working within a ward team environment.

This role will give you the opportunity to provide exceptional front line customer service to our clients and support the ward clinical team. You will work with teams of busy mental health professionals to provide clerical and administration support using a wide range of systems and databases, including registering and maintaining client information.

• Providing excellent Customer Service to clients, staff and other stakeholders
• Supporting the Information Management needs of the Service including data entry and health information management
• Completing Operational Tasks to support the day-to-day operations of the Service

About You

You are a genuinely passionate and caring person who is highly committed to delivering exceptional patient care. As a clear communicator you can build rapport easily with others and work well within a team. You are a proactive, experienced healthcare administrator who can work effectively in an autonomous role, and prioritising workloads comes naturally to you. 

You have:

• Minimum of 2 years administrative experience (experience in a mental health setting is desirable)
• Friendly and helpful customer service and communication skills
• Proven organisational skills and can work autonomously
• Demonstrable ability to manage a range of administration responsibilities across a number of areas
• A quality focus whilst ensuring work is completed within the required timeframes
• Ability to travel to all Monash Health Sites
• Standards in thoroughness, accuracy and speed

In Return:

Our full-time employees have the opportunity to accrue a day off every four weeks, have access to on site subsidised staff car parking and gym, 5 weeks Annual Leave and a comprehensive Employee Assistance Program (EAP).

In addition, we provide a range of meaningful benefits:

• Strong job stability.
• Salary packaging options to increase your take-home pay.
• Generous leave provisions.
• Professional development opportunities.
• Flexible working arrangements where possible and
• The opportunity to work within values-led teams who are Full Hearted, Open Minded and All In.

For a confidential discussion and to explore this opportunity further, please reach out to Brigid Hodgetts, Nurse Unit Manager, 0417131752.

Position Description can be found here

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards.

At Monash Health, we are relentless in our pursuit of excellence and embed our values in everything we do.

We are Full Hearted, Open Minded and All In — principles that shape how we lead, collaborate and deliver care. These values enable exceptional service delivery and create a consistently positive experience for our candidates, employees and the broader community

How to Apply

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’

Applications will be screened upon receipt and selection activity may commence prior to the closing date. 

Applications close: 28th March 2026