Administration Officer - Community
Cranbourne, VIC, AU, 3977
Monash Health is a great place to work
Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people’s homes.
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About the Role
Join our dynamic team providing administration support based at Cranbourne and other Monash Health community locations.
Working as part of an interdisciplinary team, you will provide an efficient, effective, compassionate, respectful and reliable administrative service to support the day to day operations of the team.
In this role, you will:
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Provide a friendly, courteous and professional greeting to families and visitors to the service
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Perform a variety of administrative duties including registrations, booking appointments and data entry
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Perform an important role in communicating with the team about patient matters
About Us
The Children’s Health and Wellbeing Local is a new service that provides support, navigation and therapy that considers all aspects of a child’s life from 0-11 years. The service provides wellbeing support, care coordination and therapeutic intervention to help children and families where there are concerns about developmental, behavioural and mental health concerns. The Children’s Local Service is combined between community health, mental health, and family support services.
The team works to support priority populations across Greater Dandenong, Casey and Cardinia local government areas with a main site in Cranbourne (Cranbourne Integrated Care Centre) and satellite sites throughout the catchment.
About You
You are seeking a new opportunity to work collaboratively with a passionate interdisciplinary team to deliver a range of specialist medical and allied health services to make a real difference. To ensure your success in this role, you will have the following demonstrated skills, experience and knowledge:
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Experience in a similar role
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Experience in use of electronic databases and client systems or similar
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Demonstrated ability in Microsoft Office 365 Suite (Word / Outlook / Excel / SharePoint / Teams)
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Excellent verbal and written communication skills
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Excellent organisation, time management and planning skills
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Ability to work with healthcare clinicians, and ability to work with children and their caregivers
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Current Victorian driver licence
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Prior experience using IPM, SMR, HMS and Harrison (preferred)
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Prior experience in a healthcare setting (preferred)
In Return
As a valued member of the Monash Health team, you’ll have access to a wide range of benefits designed to support your wellbeing, development, and career progression, including:
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Salary packaging – increase your take-home pay with generous salary packaging options.
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Professional development – access to ongoing training, education, and leadership opportunities to support your career growth.
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Supportive team environment – work within a collaborative, interdisciplinary team that values innovation, compassion, and excellence.
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Employee wellbeing – benefit from a comprehensive Employee Assistance Program (EAP), staff wellbeing initiatives, and a strong focus on work-life balance.
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Career mobility – opportunities to work across Victoria’s largest public health service with a wide range of roles and career pathways.
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Diverse and inclusive workplace – join an organisation that celebrates and embraces diversity and fosters a culture of respect and belonging.
For a confidential discussion and to explore this opportunity further, please reach out to Fiona Moseley, Acting Community Service Manager on phone 0460 577 857.
Position Description can be found here
We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.
How to Apply
Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’
Applications will be screened upon receipt and selection activity may commence prior to the closing date.
Applications close: 13 April 2026