Administrative Officer - Adult Mental Health
Dandenong, VIC, AU, 3175
Monash Health is a great place to work
Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people’s homes.
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Administration Officer - Emergency Psychiatric Services (Full-Time, Permanent)
Monash Health is seeking a dedicated and detail-oriented Administration Officer to support the Emergency Psychiatric Service (EPS) based at Monash Medical Centre (MMC), Clayton. EPS is a 24/7 acute mental health service located within the Emergency Department, Mental Health, and Alcohol and Other Drugs hub. While the clinical service operates in the Emergency Department, this administrative role is situated within the Clayton Mental Health Program.
About the Role
Key Responsibilities:
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Provide high-quality administrative support to the EPS and broader Adult Mental Health Program.
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Ensure timely and professional service delivery aligned with Monash Health’s iCARE values and quality improvement frameworks.
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Perform accurate documentation and data entry in accordance with internal and regulatory reporting requirements.
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Liaise effectively with multidisciplinary teams, internal departments, and external stakeholders.
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Utilize a range of software systems including IProc, IPM, CMI, EMR, SMR, Microsoft Word, and Excel.
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Prepare and submit monthly reports as requested by the Emergency Psychiatric Service Manager.
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Adapt to evolving service needs in line with Monash Health’s strategic direction.
About You:
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Strong communication and interpersonal skills.
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Proven ability to work collaboratively within a multidisciplinary team.
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High level of accuracy and attention to detail in administrative tasks.
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Proficiency in relevant software systems (training provided if required).
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Commitment to Monash Health’s values and continuous improvement.
What We Offer:
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A supportive and inclusive team environment.
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Opportunities for professional development and training.
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The chance to contribute to a vital mental health service within a leading healthcare provider.
For a confidential discussion and to explore the opportunity further, please contact Rebecca Helvig on 0459 872 208.
Position Description can be found here
We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.
How to Apply
Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’
Applications will be screened upon receipt and selection activity may commence prior to the closing date.
Applications close: 23rd February 2026