Administrative Officer - Adult Mental Health

Monash Health is a great place to work

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people’s homes.

Are you currently part of the team at Monash Health? Use your network login to access the Monash Health Careers portal and discover all the job opportunities open to you, to support growing your career within the organisation.

To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.

Monash Health is a great place to work

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. 

To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.

About Infant, Child, Family and Youth Mental Health

Infant, Child, Family and Youth Mental Health provides a range of mental health services to infants, children, adolescents, youth and their families within the Southern Region.

The organisational and clinical model has been developed to provide mental health care that is flexible and responsive to the individual and developmental needs of the infant to youth populations and their families.  As such, this model will support the provision of integrated mental health care for young people, guided by consistent, service-wide protocols and principles of care.

About Unit 2  

The Dandenong Unit 2 Inpatient Psychiatric Unit is a 25 bed unit that provides specialist mental health care for persons experiencing severe and/or complex mental health needs that cannot be managed in the community and requires intensive inpatient treatment. 

About the Role

An exciting opportunity has become available for a ward clerk to join our team at Unit 2 Inpatient Psychiatric Unit, Dandenong Hospital 

We are seeking a ward clerk with a strong focus on customer service and time management skills who is experienced and enjoys working within a ward team environment.

This role will give you the opportunity to provide exceptional front line customer service to our clients and support the ward clinical team. You will work with teams of busy mental health professionals to provide clerical and administration support using a wide range of systems and databases, including registering and maintaining client information.

• Providing excellent Customer Service to clients, staff and other stakeholders
• Supporting the Information Management needs of the Service including data entry and health information management
• Completing Operational Tasks to support the day-to-day operations of the Service

We are currently seeking interest in a part-time ward clerks to work Wednesday to Friday, 24 hours/week

About You

You are a genuinely passionate and caring person who is highly committed to delivering exceptional patient care. As a clear communicator you can build rapport easily with others and work well within a team. You are a proactive, experienced healthcare administrator who can work effectively in an autonomous role, and prioritising workloads comes naturally to you. 

You have:

• Minimum of 2 years administrative experience (experience in a mental health setting is desirable)
• Friendly and helpful customer service and communication skills
• Proven organisational skills and can work autonomously
• Demonstrable ability to manage a range of administration responsibilities across a number of areas
• A quality focus whilst ensuring work is completed within the required timeframes
• Ability to travel to all Monash Health Sites
• Standards in thoroughness, accuracy and speed

For a confidential discussion and to explore the opportunity further, please call Shenna Langenbach on 0427 437 784

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five iCare values.

How to Apply

• Applications are accepted via the Monash Health online E-Hub system. For information including how to apply and probity check requirements, please check the ‘Application Guide’
• Applications will be screened upon receipt and selection activity may commence prior to the closing date.
• Applications close on 18/02/2026

For a confidential discussion and to explore this opportunity futher, please reach out to:

Shenna Langenbach, Nurse Manager Unit 2, by calling 0419 942 108.

Position Description can be found here

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

How to Apply

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’

Applications will be screened upon receipt and selection activity may commence prior to the closing date. 

Applications close: 23rd February 2026