Administrative Officer - Emergency Medicine

Monash Health is a great place to work

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people’s homes.

To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.

About Us

Emergency Department, Dandenong Hospital  

The Emergency Department (ED) Dandenong Hospital is responsible for approximately 70,000 emergency presentations annually and is a mixed ED seeing both adults and paediatrics. The department has 20 short stay and 35 mains cubicles and our four resuscitation cubicles, decontamination facilities and two isolation rooms. There are also dedicated facilities for patients with mental health needs and a 20 bed adult Short Stay Unit. 

About the Role

We are a dedicated team providing vital administrative support to the Emergency Department at Dandenong Hospital. We work closely with medical professionals to streamline processes and support high-quality patient care.
Efficiency, attention to detail, and confidentiality are critical to the role we undertake.
By handling the behind-the-scenes operations, we help create a smooth and organised environment for both staff and patients.

Join our team as an Emergency Department Administration Officer at Dandenong Hospital. We have various positions available, both part time and fixed term opportunities.

Shift available are as follows:

Shifts available per fortnight for our Fixed Term opportunity are:

Wk1 Wed 1500-2300

Wk2 Wed 1500-2300

Wk2 Friday 1500-2300

About You

You’ll thrive on the challenge that comes from working in a fast-paced setting, knowing you are well supported by highly skilled Nursing, Medical, Allied Health and Administrative teams. 

You are a genuinely passionate and caring person who is highly committed to delivering exceptional patient care. As a clear communicator you can build rapport easily with others and work well within a team. You are a proactive, experienced healthcare administrator who can work effectively in an autonomous role, and prioritising workloads comes naturally to you. 

To ensure your success in this role you will bring the following demonstrated skills, experience and knowledge: 

·         Administrative skills including excellent computer skills. 

·         Excellent interpersonal and communications skills. 

·         Basic knowledge of medical terminology and procedures in other departments e.g. Outpatients, Wards, Theatre, Medical Records and Admissions.  Medical terminology (desirable). 

·         Ability to work as part of a team and individually. 

·         Use of office equipment. 

Benefits of working at Monash health: 

• Salary packaging 

• On-site fitness centre 

• On-site subsidised car parking 

• Monthly ADO’s (full time only) 

• Access to private health insurance, salary packaging and industry banking at competitive rates. 

For a confidential discussion and to explore the opportunity further, please call Janine Meehan on (03) 9554 8786..

Position Description can be found here

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

How to Apply

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’

Applications will be screened upon receipt and selection activity may commence prior to the closing date. 

Applications close: 18th August 2025