Administrative Officer - General Medicine

Monash Health is a great place to work

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people’s homes.

To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.

• Temporary Parental leave cover role available – Monday to Friday 76hours  

• Ability to cover planned and unplanned leave across a 14 day roster  

• Working as a part of the Acute Assessment Unit team  

• Salary Packaging available  

About the Acute Assessment Unit (AAU) at Dandenong Hospital  

AAU is a General Surgical Unit with medical outliers, comprised of 16- 24 inpatient beds. We are one of a number of units, which had previously lead a Ward Governance structure: a system to optimise care outcomes for our patients by collaborating with specialised disciplines to meet the clients’ health goals. Under this model of care, we recognise and encourage all team members to engage in innovative activities to improve the patient experience. In line with this, clerical team member will be encouraged to communicate in harmony with the consumer, Nursing, Medical, Allied Health and Pharmacy team members.  

About the Role  

We are looking for a clerical team member who works under the supervision and delegation of the Nurse Manager. The Clerical team member is responsible for maintaining excellent service delivery by improving the patient experience. The role is responsible for but not limited to:  

• Management of patient information  

• Booking outpatient appointments  

• Ordering and management of medical/surgical consumables for the unit;  

• Booking patient transport.  

• Building strong consumer relationships  

• Collaborating with the Multi-disciplinary team.  

• Managing and ordering stock 

• Orientating patients to ward 

About You  

Are you a Clerical staff member wanting to work in a dynamic and supportive team; focused on delivering quality care? Displaying a positive mindset to deliver patient centred care, you are a person who is focused on seeking opportunities to improve the patient experience through your capability framework.  

What you need:  

• Previous experience in working with Health Informatics  

• Completed medical terminology course/ Certificate 4 in Health Administration  

• Current experience working within the acute hospital environment.  

In Return,

What we offer:  

• On site gym  

• Salary Packaging  

• Avenues for role development  

Important Information to Note

Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles. Existing Monash Health Employees should apply using your Monash Health employee account. 

Offers of employment can only be made once all required probity checks have been completed. These include:  

• reference checks;  

• a clear Police Check conducted within the last three months;  

• a current Victorian Employee Working with Children’s Check (or proof of payment for same);and  

• proof of immunisation.  

A request to conduct probity checks does not guarantee that an offer of employment will be made. As part of our selection process, you may be invited by email to participate in an on-camera video interview. Under the Victorian Public Health orders, all employees working within the Public Health system must be fully vaccinated against COVID-19 and Influenza and are required to provide acceptable evidence of their vaccination status. The current orders require evidence of three doses for COVID-19.  

All applicants to positions with Monash Health will need to upload acceptable evidence of full vaccination against COVID-19 and Influenza as part of their application. Acceptable evidence is a copy of your Immunisation History Statement which can be accessed via myGov. Offers of employment will only be made to candidates who can provide evidence that they meet full vaccination status. 

For a confidential discussion and to explore the opportunity further, please call Niki Spry Interim Nurse Manager on (03) 9554 1583.

Position Description can be found here

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

How to Apply

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’

Applications will be screened upon receipt and selection activity may commence prior to the closing date. 

Applications close 24th October 2024.