Administrative Officer - General Medicine
Dandenong, VIC, AU, 3175
Monash Health is a great place to work
Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. With 25,500 employees, we provide care across south-eastern metropolitan Melbourne and rural Victoria from over 40 locations; via telehealth, within local communities and in people’s homes.
To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.
- Temporary Parental leave cover role available – Monday, Tuesday, Thursday and Friday - 64 hours
- Ability to cover planned and unplanned leave across a 14 day roster
- Working as a part of the Acute Assessment Unit team - At Dandenong Hospital
About Acute Assessment Unit (AAU), Dandenong Hospital
AAU is a General Surgical Unit with medical outliers. These patients are projected to have a 24-72hrs stay following assessment and treatment. We are a unit, which leads a Ward Governance structure: a system to optimise care outcomes for our patients by collaborating with specialised disciplines to meet the clients’ health goals. Under this model of care, we recognise and encourage all team members to engage in innovative activities to improve the patient experience. In line with this, clerical team members are encouraged to communicate in harmony with the consumer, Nursing, Medical, Allied Health and Pharmacy team members.
About the Role
We are looking for a clerical team member who works under the supervision and delegation of the Nurse Manager. The Clerical team member is responsible for maintaining excellent service delivery by improving the patient experience. The role is responsible for but not limited to:
- Management of patient information
- Booking outpatient appointments
- Ordering and management of medical/surgical consumables for the unit
- Booking patient transport.
- Building strong consumer relationships
- Collaborating with the Multi-disciplinary team.
- Managing and ordering general stock
- Orientating patients to the ward
About You
Are you a Clerical staff member wanting to work in a dynamic and supportive team; focused on delivering quality care? Displaying a positive mindset to deliver patient centred care, you are a person who is focused on seeking opportunities to improve the patient experience through your capability framework.
What you need:
- Previous experience in working with Health Informatics
- Completed medical terminology course/ Certificate 4 in Health Administration - or working towards
- Current experience working within the acute hospital environment.
For a confidential discussion and to explore the opportunity further, please call Niki Spry, Nurse Manager on 95541583.
Position Description can be found here
We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.
How to Apply
Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’
Applications will be screened upon receipt and selection activity may commence prior to the closing date.
Applications close October 28th, 2025.