Administrative Officer - General Surgery

Monash Health is a great place to work

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. 

To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.

Ward Clerk - North 3, Surgical Ward 

• First week Thursday and Friday 0700-1530 
• Second week Wednesday-Friday 0700 -1530 

About Dandenong Hospital and North 3 

Dandenong Hospital is in the heart of the growth corridor in the south east of Melbourne. Monash Health leads the way in providing quality, patient-centred health care to meet the needs of our community. North 3 is a 28 bed ward providing a high acuity, fast paced, goal orientated specialising in Colorectal surgergy and gastroenterology nursing to adults from a variety of social and cultural backgrounds.   

Our services include colorectal surgery, complex wound care, gastroenteroly patients, complex discharge planning and allied health.  

About The Role and You  

Are you a Clerical staff member wanting to work in a dynamic and supportive team; focused on delivering quality care?  Displaying a positive mindset to deliver patient centred care, you are a person who is focused on seeking opportunities to improve the patient experience through your capability framework. You are a proactive, experienced health care administrator who enjoys a fast paced environment and can work effectively in an autonomous role. Prioritising comes naturally to you and being in a hospital environment you exhibit integrity, compassion, accountability, respect and excellence.  

What you need:  

• Previous experience in a similar role is required  

• Certificate in Health Administration preferable but not necessary  

• Familiarity with Medical Terminology  

• Experience in working with Microsoft word, Excel Email iPM, PFM and EMR (electronic medical record)  

• Well-developed interpersonal, written and verbal skills  

• Demonstrated ability to complete tasks in timely manner  

• Respect for the ability to maintain and safeguard confidentiality.  

• Ability to manage self and prioritise tasks  

• Able to effectively communicate with staff patients and families  

• Knowledge in Medical Record administration  

• Knowledge of Patient Flow Manager functions (PFM)  

Monash Health is a great place to work  

Our employees enjoy a range of benefits including:  

• a supportive learning environment  

• mentorship & career guidance  

• salary packaging options that increase your take-home pay  

• a comprehensive Health and Wellbeing program  

• free flu vaccinations  

• private health insurance at discounted rates  

• health imaging services  

• + more 

For a confidential discussion and to explore the opportunity further, please contact Shelley Shenfield on (03) 9554 8594.

Position Description can be found here

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

How to Apply

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’

Applications will be screened upon receipt and selection activity may commence prior to the closing date. 

Applications close 18th March, 2025.