Administrative Officer - Young Persons Mental Health Service

Monash Health is a great place to work

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage. 

To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.

Our Journey

Our Recovery and Prevention of Psychosis (RAPP) team and Youth Consultation and Treatment Team (YCTT) work with young people and their families at the pointy end of clinical services. The roles in these very successful, vibrant and specialist team are very sought after. This team operates from our community based clinic, which is located close to the award-winning Dandenong Hospital’s ART Building in the vibrant City of Dandenong. A great location if you live in South-Eastern and Bayside suburbs, Frankston and Mornington Peninsula or Gippsland, with excellent connections to Monash Freeway, East Link, Princess Hwy and public transport.       

About the Role

The Administrative Officer is a key role within Dandenong Community Mental Health Program (Youth) providing efficient and effective administration/clerical support to the manager/coordinator and clinical staff. This role is based at the Community Service Building, Cleeland St Dandenong. It is a fast paced, demanding and rewarding role and will require the incumbent to demonstrate a variety of clerical skills and abilities: 

• Answer and assist visitors and incoming callers in a friendly, courteous and professional manner at all times, and work collaboratively with Administration Officers across the Mental Health program 

• Provide effective and timely administrative support to the YCTT and RAPPT managers and clinicians as appropriate 

• An understanding of, and compliance with, the need for strict confidentiality concerning any consumer, family/carer, or staff details 

• Excellent customer relation abilities and the ability to handle difficult interpersonal situations in a professional manner 

• An ability to work independently and contribute to positive and collaborative relationships within the YCTT and RAPPT  

• Timely and accurate entry of patient information, data entry and other health information 

For a confidential discussion and to explore the opportunity further, please call Chloe Wilson or Ellesse Foster on 9767 8222.

Position Description can be found here

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

How to Apply

Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’

Applications will be screened upon receipt and selection activity may commence prior to the closing date. 

Applications close: May 29th, 2025