Food Services Manager Dandenong

Monash Health exists to reimagine care, so that people can live their best lives. 

We provide safe and equitable care, for every stage of life, delivered with world-leading expertise and over 175 years of experience. 

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Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network. 

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About the Department / Program 

The Dandenong Food Services team delivers services to a culturally diverse patient base within a large, fast‑paced acute health setting, supporting more than 500 inpatient beds, a major Emergency Department, and a Mental Health facility. Working collaboratively, the team is committed to continuously developing and improving the patient experience within the public health environment.

About the Role 

The Food Services Manager at Dandenong Hospital is a key member of the site Leadership Team, providing strong operational and strategic leadership for a large, multidisciplinary workforce. You will be accountable for the effective management of a significant operational budget, service performance, and workforce outcomes, ensuring Food Services are delivered safely, efficiently, and to a high standard. Reporting to the Support Services Manager, and working in close partnership with Site Leadership Teams and Food Services Managers across multiple Monash Health sites, you will drive consistency, continuous improvement, and accountability to ensure Food Services meet the needs of all patients on site.

We offer a dynamic and rewarding work environment, where every day brings new challenges and meaningful opportunities to make a difference.

In this role, you will be responsible for:

• Providing strong, supportive leadership to the Food Services team, fostering a positive and engaging employee experience
• Achieving and maintaining the highest standards of Food Safety, Compliance, and Quality Assurance
• Delivering exceptional patient‑centred care and positive Food Service experiences
• Collaborating closely with department leaders and multidisciplinary teams to drive service excellence and continuous improvement
• Overseeing overall department performance, including workforce leadership, operational outcomes, and effective budget management

This is a full‑time, ongoing role, primarily working standard business hours Monday to Friday. While the position is based at Dandenong Hospital, occasional travel to other Monash Health sites may be required to meet operational and business needs.

About You 

Working closely with Nurse Managers, Dietitians, Department Leads, and other Food Services Managers, you will bring the following demonstrated skills, experience, and knowledge:

• Demonstrated success in effective team leadership and strong stakeholder engagement
• Exceptional written and verbal communication skills, with the ability to influence and collaborate across disciplines
• Demonstrated ability to manage competing priorities while delivering high‑quality services within tight timeframes
• Proven success in leading change, driving service improvement, and embedding sustainable operational practices

On a personal level, you will demonstrate:

• A strong understanding of, and commitment to, delivering excellent customer service
• A collaborative and inclusive approach, with the ability to work effectively and cohesively with all hospital stakeholders
• A genuine passion for providing exceptional patient and employee experiences
• Strong problem‑solving skills, with the ability to achieve positive and balanced outcomes for all stakeholders

Additionally, you thrive in a dynamic, customer‑driven environment focused on continuous improvement and shared values. You bring demonstrated expertise and lead with integrity and empathy, modelling a consultative and inclusive approach to achieve strong outcomes.

Mandatory requirements of the role:

• Demonstrated experience managing a large commercial kitchen operation, preferably within a Healthcare environment
• Proven experience managing a medium to large team
• Current Food Safety Supervisor Certificate
• Certificate IV in Workplace Training and Assessment (desirable)
• Further qualifications in HACCP principles and quality management systems (desirable)
• Highly developed written communication skills, with demonstrated ability to prepare clear, concise reports, organise information logically, and tailor content appropriately for the intended purpose and audience
• Excellent interpersonal skills, with a proven ability to communicate effectively with stakeholders at all levels of the organisation
• A positive, proactive, and motivational approach to leading change and supporting the adoption of new concepts and practices
• A strong commitment to delivering highquality, patient centred services through effective collaboration with stakeholders and exceeding both consumer and employee expectations

Why you will love working with us 

We are a highly skilled, collaborative and connected team with strong shared values and an unwavering commitment to excellence. Upon your appointment, we will provide you with: 

• A friendly, flexible, and supportive work environment
• Unique opportunities to develop your skills, expand your knowledge, and grow your career
• Salary packaging.
• A comprehensive Health and Wellbeing Program.
• Free annual flu vaccinations.
• Discounted private health insurance.
• Access to health imaging services.
• On site employee parking.

For a confidential discussion and to explore this opportunity further, please reach out to Sarah Wipfli on 0435 659 229

Position Description can be found here

Our Culture and Values 

At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement. 

Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence. 

You’ll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do. 

We are Full Hearted, Open Minded and All In, enabling excellent service delivery and a positive candidate and employee experience every time. 

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. 

How to Apply 

Applications are accepted via the Monash Health online eHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’ 

Applications will be screened upon receipt and selection activity may commence prior to the closing date. 

Applications close: 15 April 2026.